Search Results for 'booking form'

[Stephen Harris]

I’m glad to hear you’re happy with the plug-in. Yes it does. If the bookee is a WP user then it just users the details from their user account (see *_users and *_usermeta). Otherwise it stores it as “booking meta” (in the *_postmeta table.

All data collected at the booking form (excluding ticket selection, and if applicable, credit card details ) are stored there also. You can download this data (in CSV format) by clicking download bookings/tickets from the bookings admin page.

Booked tickets are store in their own table.

Hope that helps!

Hi Stephen,

I’m happy with the Pro version of the Event Organiser and am currently using it as our booking manager for our upcoming event. It’s working great so far.

However, I am wondering whether EO will store the bookees’ information into the backend database. I did some look up in my MySQL database but got no luck. Could you give me a hint here?

Thank you!

Best regards,
Zhaoben

[Stephen Harris]

Ah, sorry Jody, I forgot to address the other parts of your post.

When you cancel a booking, it will remain in their bookings history, but it wil be indicated that the booking is cancelled. In the plug-in I built for you to prevent clashes, only non-cancelled bookings are considered with when detecting clashes. Cancelled bookings are also ignored when ticket availability is calculated.

If you wish you can permanently delete a cancelled booking. The booking is completely removed from the system.

How does as user get effected If I change the time of an event ? do the bookings remain ? and if they do what if they have another event booked at that time (using the user cant book same timeslots code)

In this case the booking is changed, and the user is effectively double booked. The original timeslot would also be available. It would be possible to check if the changes cause any collisions for attendees – but having to go through every date of an event, and every booking for that date, checking if users are double-booked by the changes could be an expensive operation, so you would want to ensure your servers have the capacity to deal with that. (It would then be a case of preventing/reverting the change, or alerting the user). Server capacity a side, the delay in processing the request could take up to minutes – but potentially you could spawn a new request, so that the (admin) user doesn’t have to wait for it to finish.

E-mailing bookees when a change is made might also be a possibility and/or alerting the user when they arrive at the site (logged-in).

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Important: Parts of this thread refer to preventing users from double booking themselves. This is relates to freelance work peformed for the poster, and is not a feature included in Event Organiser Pro.

[Stephen Harris]

Hi Aneet,

Are the bookings “confirmed” in the bookings admin page. E-mails are only sent out as soon the booking is confirmed. Free bookings are automatically confirmed, so I expect that the bookings not being confirmed is not the cause (but always good to check).

Have you been able to verify this yourself (i.e. have you tested placing a booking, do you get an e-mail?)

Are you getting other e-mails (e.g. booking confirmation e-mails / user registration e-mails sent to the site admin) – this will rule out a server related issue.

If none of the above helps indicate what the problem is, it’ll require a bit more involved debugging, which I’ll be happy to assist with. If so,get in touch via this form, and I’ll get back to you as soon as possible on how we can move forward on that.

I have a very urgent problem to solve.

I got Event Organiser Pro and successfully added three events. It works fine when I open the direct link to the event. The event and its booking form show up properly.

But now I wanted to create 3 pages and use the shortcode [event_booking_form event_id=13] for the booking form by adding the event-id, as it is shown in your documentation. So, I think I got the correct event-id, but the shortcode doesn´t work! Nothing is shown on the page. I have no explanation for it. Can you help me?

I am using wordpress 3.9.2. and the newest version of EO Pro. Thank you in advance for your help!

Here are some screenshots:

• This topic was modified 10 years, 10 months ago by  Peggy Zogbaum.

[Stephen Harris]

Hi Alex,

There has been some (limited) progress in this area. I’ve been looking at making it easier to edit events from the admin calendar. Specifically the ability to drag and drop events. In day view this allows you to alter the time.

However, while that part is now functioning – editing an event from the event admin screen will ‘undo’ the time changes. Additionally there are edge cases which cause problems if an event has multiple occurrences on the same day. Lastly, this hasn’t been tested with Pro, and may cause problems if using the datepicker for date selection on the booking form.

As such it’s nowhere near public release. However, if you check the GitHub repo in the next few days, specifically the “timeedit” branch (which doesn’t exist yet). I’ll be pushing changes there, you’re more than welcome to take a look at the changes, and you’re also welcome to submit a PR if there are any changes you think could be made.

[Stephen Harris]

Yes, you can use the titleformatday attribute:

[eo_fullcalendar defaultView="agendaDay" columnformatday="l n/j"]

But that’s the default value – so you shouldn’t need to change it.

long shot alos but there is no ability to be able to share your bookings with other users right

How do you mean? You book for yourself and another user on the site? If so, unfortunately not at this time.

[Stephen Harris]

Hi Jonathan,

Yes, Pro does support tickets for free events. If tickets are free then the payment gateway option is hidden from the user, and they are not taken to a payment gateway. On the booking form there is still a price column but this can hidden with few lines of CSS:

.eo-booking-total, 
.eo-booking-ticket-price {
    display: none;
}

The only caveat is that each event has only one time (i.e. if it’s a recurring event, each occurrence is at the same time). If you’re offering multiple times, then each time would require its own event.

Alternatively you could offer a ticket type for each timeslot – though I can’t recommend this as it’s a mis-use of the multi-ticket feature. For example clicking on an event in the admin calendar you can view a booking summary – but that small summary will group all tickets (which maybe confusing if each ticket represents a different timeslot). Of course, you can still view a detailed breakdown of bookings for an event.

Event Organiser (& Pro) are both designed to provide a lot of features, but to do so in away which maintains a simple and easy to use user-interface. If you, or you’re client aren’t quite sure it’s right for you, you’re welcome to demo the plug-in at http://wp-event-organiser.com/try-it/.

[Stephen Harris]

Hi Gabriel,

“Simple Booking Mode” can be enabled via the booking form and editing the “ticket picker” options.

However, it will only come to affect if all the following are true:

• This option is selected.
• The event has only one ticket currently on sale
• You are booking by series, or the event is non-recurring (i.e. no date needs to be selected)

If all of those are true, and you’re still required to select a ticket, then let me know and I’ll take a look – since that would a bug.

Hi! It’s been a while 🙂

So since I’ve last used EO it seems some things have changed on the booking form and I have two main questions/features I need to accomplish:

1.) There used to be a simple booking form; what happened to it? I would love for users to be able to show their intent to attend an event with just 1 simple button click :]

2.) On a related note, I set up my content so there are multiple book buttons within the same document for the users ease. The button redirects them to the main event’s page though, which for the purposes of this service actually ends up being counterproductive. How can I just have it either book through AJAX, reload the current page, or redirect to a custom page? I’m using the booking form shortcode.

Thanks!

[Stephen Harris]

Hi Niall,

Multiple tickets – is it possible to give discounts? e.g. one -ticket: 15 euro; two tickets 20 euro; three tickets 27 euro etc. – that possible in a drop-down menu?

Kind of – the discount codes extension (included for free with the business and developer license) allows you to offer a fixed amount or percentage discount subject to optional conditions (e.g. minimum number of tickets). This would require them to enter a discount code (which you could advertise on the booking form).

Alternatively it would be possible to offer automatic bulk-pricing, but this isn’t a feature in Pro and would have to be specifically coded. Feel free to get in touch via this contact form and I’d be happy to provide you with a quote).

2) If I’ve added VAT through Event Org – what shows in the Paypal check out page? A brekdown or just the total?

It will show on the booking form and on PayPal (both “itemised”, as well as the total to be paid).

3) I tried to use your demo of admin for PRO but only the free version shows – I was asked for a purchase licence, been burnt by a few wp booking systems so need to really try this one out

It will ask for a license key, but doesn’t require one. All Pro features should still be accessible (but I’ll just double check now)

[Niall O Laoghaire]

sorry another issue has arisen
Can I embed the event booking form + ticketing etc. in to a different page than the event page?
I’ll be using a one-page theme so can’t use the event page itself

[Adrian Maleska]

Oh, I really should read compare the version numbers first 😉 You’re right, I’m running the 1.7.3 Pro so this can’t work. I’m to early with this 😉
By the way I have my own versions of this two templates:
eo-booking-form.php
event-meta-event-single.php