Search Results for 'booking form'

Call me blind, but how do i show the booking form I created via FES on a page of my choice?

Thanks
Frank

[Stephen Harris]

Option (a) would work well. However, I would probably add the “additional email” field programatically rather than via the form customiser. The sole reason being one of convenience. If you add a field using the form customiser it is given a numeric ID which identifies itself in the form. When e-mailing the booking confirmation you will use that ID to retrieve the appropriate bit of information (i.e. the additional e-mail). This is fine, but if you delete the field and recreate it, it will have a different ID, additionally if you create more forms you will have to create the field for each one (and it will have a different ID). In both cases, you will have to change your code. These aren’t insurmountable problems but if you add the field via the form API you specify the (unique) ID. This means you can ensure the field is always added to the form and has a known ID that never changes.

I’ve used your specific use case as the basis of a brief tutorial on how to add an element to the booking form via the API: http://wp-event-organiser.com/blog/tutorial/using-form-api-add-additional-fields/

Hi,

there is a need for solution where the booking confirmation email should be sent to multiple addresses, e.g. in a case where a person signs in for a course but his/her boss pays for it and the confirmation should go to the boss also.

I’m thinking what would be the right way to do this;

a) add an extra field in the booking form and ask for any extra email addresses, and send the confirmation to those too.
b) send the booking confirmation to the admin as bcc and let him/her forward the email manually.

Any thoughts?

[Stephen Harris]

Hi Adrien,

In the options you can select whether whether ‘guest’ users can register for an event (see Settings > Event Organiser > Bookings). If they cannot, they’ll be prevented from booking and prompted to log-in.

On the form customer, if you click ‘edit’ on the ticket picker element, this will open up that element’s options. This includes enabling ‘Simple Booking Mode’. This does several things:

• Hides the date selection that would appear if ‘selling by date’
• Removes the ticket and quantity selection. (The booking is for one place only)

For this reason it cannot be used when an event as multiple tickets or multiple dates for which the user can book for.

Additionally logged-in users will not be prompted for their name or e-mail (details from their account are used) and for free events the gateway selection will not appear. So with ‘Simple Booking Mode’ enabled, for free events and for users who are already logged-in, only the ‘register’ button should appear (as well as any custom fields you decide to add).

Hello,

I’m sorry for the general question, but I would like to use a simplified version of the booking form, I mean I would like for my free events to have a submission resuming in one Book button that get’s the logged user information (the button is not accessible to guest users).

Maybe someone could help with that ?

[Stephen Harris]

Hi Elizabeth,

I noticed the event details weren’t appearing on the page either – was this something you disabled, or has it never appeared? I ask because the booking form is inserted into the page in a similar way, so if both are not working then it points to a plug-in/theme conflict rather something related to the booking from in particular. You may want to temporarily disable themes/plug-ins to check this – and if so, I’ll take a look to see what the root cause of the conflict is.

If the event details are something you have removed, then you may want to check that you have created tickets for the event’s dates with quantity 1 or higher. If you haven’t set up a payment gateway, but have non-free events, then the form won’t appear then either, but admins should see an error message on the event’s page if this is why the booking form isn’t appearing.

Hi I purchased the pro and my bookings are not showing up. I also got an extension to Stripe. How come i can not see the booking section.

https://ecquickbookstraining.com/event/introduction-to-quickbooks/

[Stephen Harris]

Hi Benjamin,

There appears to be a bug here with the English translation being saved to the database and over-riding the default value (which would be “First name” and “Last name” in German for a German installation). Also, my current .po file for German doesn’t provide a translation for “First Name” or “Last Name”, but I’ll update that too (It may have already been done – I will need to check).

There’ll be an update in the next day or so to prevent the sublabels (“First Name” and “Last Name”) being saved to the database. With that fixed, an updated .po file should have the text translated. A later version may well expose those settings for users to set in the booking form.

Thanks for raising this issue, and apologies for any inconvenience caused.

Dear Stephen
I am running my wordpress installation in german language. When I am using the booking form it shows the labels «first name» and «last name». Where is it possible to change the labels to the appropriate language?
Thanks for you help.
Cheers, Benjamin

[Esbjörn Börjeson]

OK,
That seemed to work.! Thanks! Next problem is localisation in the booking form. Several terms like “price”, “quantity” etc, that previously was translated to swedish with a localisation plug-in is now in English again, and I cannot change them back with the localisation plug in.

Thanks!

Hi,
Id like to exclude or move, or remove the first section of the booking form in Event Organizer Pro the section with a map, “start date”, “venue” and “Categories ” in order to begin with an event description.

Grateful for some help!

“EsbjornAgain”

[Stephen Harris]

Hi Jason,

Yes you’re right – currently the plug-in simply checks if there are any tickets currently on sale. This happened as part of a code clean up (it originally checked if there were any tickets for this event, and then discarded ones which were not on sale). As it is, the plug-in cannot distinguish between events which have tickets which are not yet on sale, events which have tickets which are no longer on sale, or events which were never ticketed.

This will be addressed in a future update, though there is no ETA yet.

Since the booking form is not loaded in instances where there are no tickets, changes there won’t take affect. Instead, you can add the following in a utility plug-in / theme’s functions.php

To display a message, you can use the following:

function my_display_booking_message( $content ) {

    $p_id = get_the_ID();

    if( !eventorganiser_pro_get_option( 'disable_automatic_form', false ) && is_singular( 'event' ) && 'event' == get_post_type( $p_id ) ){
         if( !eo_get_event_tickets( $p_id ) ){
             //No tickets created for event.
             return $content;
         }else{

               $occurrences = eo_get_bookable_occurrences( $p_id ); //By default this is future occurrences.
               $occurrence_ids = 0;

               if( !$occurrences ){
                    //E.g. event has finished.
                    $content .= '<p> Bookings are no longer available for this event. </p>';
               }else{

                     //If booking 'by date' uncomment next line.
                    //$occurrence_ids = array_keys( $occurrence_ids );

                    if( !eo_get_event_tickets_on_sale( $p_id, $occurrence_ids ) ){
                         //No tickets on sale
                         $content .= '<p> There are current no tickets on sale for this event </p>';
                    }
               }
         }
    }

    return $content;
}
add_filter( 'the_content', 'my_display_booking_message', 9999 );

Hi Stephen,

Closed events (Entire series mode) do not appear to display the “Bookings are no longer available for this event” after the ticket end date…

E.G. A six week course starting 16/09/2014 through to 21/10/2014, which is configured for ticket sales between 06/08/2014 –> 12-09-2014 is obviously now closed for bookings. As a result, the booking form does not display, which is correct but no additional information is displayed to the end user informing that bookings are now closed…?

eo-booking-form.php exists within the theme directory and does contain code //Check if event has finished. code…

Can you please advise on this issue?

Regards

J

[Stephen Harris]

Hi Charlotte,

Thanks, I’m going to look into this. Would you mind telling me the address of the IPN listener? (You can do so privately via this form if you prefer). You can manually change the notify url with the following:

add_filter( 'eventorganiser_gateway_checkout_paypal', 'set_my_notify_url', 10, 2 );
function set_my_notify_url( $url, $paypal_args ){
     $url = add_query_arg( 'notify_url', '...new url....', $url );
     return $url;
}

But the fact that bookings are being confirmed suggests its the right url but the wrong headers are being returned (hence I’d like the url to check them!)