Search Results for 'booking form'

Hi,

I sent this a few days ago through the contact form but I´m not sure if you received it?

I just received an automated email from WordPress “your site is experiencing a technical issue”, explaining that there is a problem with plugin Event Organiser and a link to where it came from:
/wp-admin/edit.php?post_type=event&page=bookings&action=edit&booking_id=969
When I visit this page I see this error:
Fatal error: Uncaught Exception: Error in formating DateTime object. Expected DateTime, but instead given boolean in /wp-content/plugins/event-organiser/includes/event-organiser-utility-functions.php:31 Stack trace: #0 /wp-content/plugins/event-organiser/includes/event-organiser-utility-functions.php(164): eo_format_datetime(false, ‘j F, Y’) #1 /wp-content/plugins/event-organiser-pro/admin/bookings.php(789): eo_format_event_occurrence(954, 111) #2 [internal function]: EventOrganiser_Bookings_Page->booking_metabox(Object(WP_Post), Array) #3 /wp-admin/includes/template.php(1304): uopz_call_user_func(Array, Object(WP_Post), Array) #4 /wp-content/plugins/event-organiser-pro/admin/bookings.php(585): do_meta_boxes(Object(WP_Screen), ‘normal’, Object(WP_Post)) #5 /wp-content/plugins/event-organiser-pro/admin/bookings.php(557): EventOrganiser_Bookings_Page->display_booki in /wp-content/plugins/event-organiser/includes/event-organiser-utility-functions.php on line 31

there is also this message/notification “The occurrence date for which this booking was made no longer exists.”

My guess is that this is because the date for this booking has been deleted?
(events are handles by different authors)

How can I best solve this, I´m using the pro 2.x beta version)?

Thanks!

Hi there!
Is there any way to change the ticket information and add other types of tickets in the admin panel?
E.g. There are three ticket types, Adult, 3$, Student 2$, Child (0$), and I see that Edward has booked an adult ticket but e-mailed me later he is a student. How can I change the booking to a student ticket?
Thanks already for your help and support
Lomo

[Stephen Harris]

Hi Michael,

Thank you for the patch. I can see what’s happening, but its not clear to me why the booking form is sending unavailable ticket IDs, albeit with an quantity of zero.

I’ve sent you an email, and hopefully I’ll be able to get to the bottom of it.

[Michael Fritz]

I sent a bugfix for that.

add this at line 333 of events-organiser-pro/includes/booking-actions.php

if ($qty === 0) {
// skip tickets not selected in the booking form.
continue;
}

[Alex Stanhope]

Hi Stephen,

Thanks so much for the speedy reply, and you’re absolutely right about the template being edited to show the ticket price inclusive of VAT as this was done at the client’s request.

I must admit, I wasn’t aware that there was a way to allow customers to zero-rate bookings! Having looked through the various settings for Event Organiser, I haven’t found a way to implement this, so would welcome any thoughts you might have on this!

Lastly, I was also wondering if there might be some way of “fudging” the rounding somehow to achieve the desired amount inclusive of VAT, but still show the VAT amount in the “VAT (20%)” row at all? If not, no worries – I’ll see if I can persuade them to switch off the VAT plugin and add a message to the booking form instead.

I will very much look forward to hearing from you with your thoughts!

Alex

We built a new site and have been using this plugin. We have a lot of events, about 233 a year. I need to import my events from the old site to the new site. However, when I do, every event shows booked. How do I get my information from my old site to match and function on the new one? Data does not seem to cross over well. Can you tell me the best way to do this? I’m not sure if the bookings or the tickets are what is messing this up. Thank you in advance!

[Zachary Cole]

Image links didn’t seem to go through… here are the links.

Booking Form:
https://www.dropbox.com/s/ntswzrok6ipbu8k/Booking%20Form.png?dl=0

PHP Code Used: https://www.dropbox.com/s/86xi3ipwr9s9y2v/PHP%20Code.png?dl=0

Stripe Meta Seen: https://www.dropbox.com/s/dkiyxrf1aajle9x/Stripe%20Meta.png?dl=0

[Zachary Cole]

Thanks for this. The email one worked great, but the metas ones still don’t seem to pass the data on to Stripe. See the 3 screenshots attached/below. Do I have something incorrect?

Thank you for your help!

[Evert]

Hello Stephen,

True, I sometimes have more people participating (without booking) because the address is known in advance. So I can be surprised with a double number of participants.

I’m going to get started with the information provided, thank you!

Evert.

[Stephen Harris]

Hi Kim,

If you’re using the shortcode you should disable automatic output of the form (see “Removing the default form” on this page: http://docs.wp-event-organiser.com/shortcodes/booking-form/).

It looks like you’ve added the shortcode to some events and no otherwise, and for those you have, you’re seeing two booking forms. Either remove the shortcodes or us the code referenced in the above documentation and add the shortcode to all events you want to show the booking form for.

For some reason the event booking form has started to appear twice on some event pages for example on this one https://thebikestation.org.uk/edinburgh/training-edinburgh/maintenance-classes-edinburgh/
and this one https://thebikestation.org.uk/events/build-your-new-bike-course/

But is not doing it will all events, and the short code is only entered once.

Any ideas?

[Stephen Harris]

Not within the plug-in UI, but this page details some of hooks you can use to change the email content on an event basis: http://docs.wp-event-organiser.com/bookings/notification-emails/

The four hooks listed:

• eventorganiser_notify_confirmed_booking_message
• eventorganiser_notify_confirmed_booking_subject
• eventorganiser_notify_new_booking_message
• eventorganiser_notify_new_booking_subject

each pass the booking ID as the second parameter. From that you can get the event ID:

  $event_id = eo_get_booking_meta( $booking_id, 'event_id' );

or the form ID:

  $form_id = get_post_meta( $booking_id, '_eo_booking_form', true )

Hello, is it possible to have one email template per booking form, instead of one template for all forms?

Hi, on the page that lists the bookings, is there a way to change the date format to DD-MM-YYYY? I have set it to show this in wordpress general settings but it still shows the yyyy-mm-dd on the booking page

Also, for some reason, despite having a full pro license, these forums will not allow me to post in the front end submissions section. Ive tried logging off & signing in again several times. I’ve also tried several browsers so I know its not a caching issue.