Events showing sold out

This topic contains 2 replies, has 2 voices, and was last updated by  Stephen Harris 2 months ago.

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  • #34992

    I upgraded to Event Organiser Pro 2.0.1 recently and this seems a coincidence but some of my existing events are showing sold out when they are not. So I am wondering if there is a bug. Most of my events have caps but for ones showing sold out there is 1 ticket type available and I have not sold the allocated or capped amount.

    Christian Willis
    #34998

    I had some other tickets for the event that I had setup but had not put on sale yet (I just had the number of spaces for those tickets set to 0) and then I deleted them and that made the other tickets available. Seems like a possible bug as I have always set events up like this without issues.

    Christian Willis
    #35101

    Hi Christian,

    Setting a ticket to 0 shoudn’t impact the availability of the other tickets.

    I wasn’t able to reproduce this, but if it happens again please let me know and I’ll investigate further.

    Stephen Harris
Viewing 3 posts - 1 through 3 (of 3 total)
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