Events showing sold out

This topic contains 4 replies, has 3 voices, and was last updated by  Stephen Harris 3 months, 2 weeks ago.

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  • #34992

    I upgraded to Event Organiser Pro 2.0.1 recently and this seems a coincidence but some of my existing events are showing sold out when they are not. So I am wondering if there is a bug. Most of my events have caps but for ones showing sold out there is 1 ticket type available and I have not sold the allocated or capped amount.

    Christian Willis
    #34998

    I had some other tickets for the event that I had setup but had not put on sale yet (I just had the number of spaces for those tickets set to 0) and then I deleted them and that made the other tickets available. Seems like a possible bug as I have always set events up like this without issues.

    Christian Willis
    #35101

    Hi Christian,

    Setting a ticket to 0 shoudn’t impact the availability of the other tickets.

    I wasn’t able to reproduce this, but if it happens again please let me know and I’ll investigate further.

    Stephen Harris
    #35618

    I sent a bugfix for that.

    add this at line 333 of events-organiser-pro/includes/booking-actions.php

    if ($qty === 0) {
    // skip tickets not selected in the booking form.
    continue;
    }

    Michael Fritz
    #35626

    Hi Michael,

    Thank you for the patch. I can see what’s happening, but its not clear to me why the booking form is sending unavailable ticket IDs, albeit with an quantity of zero.

    I’ve sent you an email, and hopefully I’ll be able to get to the bottom of it.

    Stephen Harris
Viewing 5 posts - 1 through 5 (of 5 total)
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