Search Results for 'booking form'

[Stephen Harris]

Glad this sorted!

This might change, though in a future update (not an immediate one). Currently gateway credit card fields are ‘inserted’ in, by just printing the required HTML fields to the page – the aim will be to instead add these fields to the booking form API (although they won’t appear in the booking form). This will make it easier to modify the fields properties (label, position etc) and (as per the coming Pro update), provide a template for the field in your theme.

[Stephen Harris]

(For the benefit of other users)

This issue was resolved through direct contact with the customer. Things to check if the booking form doesn’t appear automatically on the event page:

1. That there are tickets currently “on sale” for the event. Event tickets can have a date range associated to them for when the tickets are available purchase. At least one ticket must be currently on sale for bookings to be accepted.
2. That the tickets in question have a quantity 1 or above. It’s a common misunderstanding that “0” means “unlimited”, it doesn’t, it means 0.
3. When selling tickets “by date” – where the customer selects the specific date they are booking for (e.g. as with theatre performances), that you’ve enabled a ticket for at least one showing. In these instances, when creating a ticket you can select which dates the ticket is on sale for. That is you may have an “early showing” ticket, at a discounted price, only available for the first performance of a show. There is “select all” toggle for convenience.

In a future update there will be some sort of warning on the admin screen indicating if problems (2) & (3) are in effect as these are almost certainly by mistake, and not necessarily an obvious one.

Hi!
I’ve created my event, but the booking form is not appearing.
What if the procedure to follow.
Thanks for the quick response.
Shannon

Dear EO team,

we’re trying to implement a course booking system for a school and consider to buy Event Organiser.
Unfortunately we haven’t seen any information about 3 features we desire and wonder if you could give a prospect if those features are added soon or if they can be implemented by some custom coding.

• Students should be able to enroll to a course only once. Is there a way to offer multiple spaces in an event but limit the ticket order to one?
• The free tickets should stay in a “pending” state until the event manager approves the bookings. So we need the option to disable auto-approve. The student should get a mail that he/she is registered in a pending state and then another mail when approved by the manager.
• There are like 40 courses that start over every term. However, the registration period is the same for all events. Editing the ticket registration period for all 40 courses step by step is quite a pain. Is there a way to bulk edit those settings for multiple events?

Thanks,
Niklas

[Stephen Harris]

Yes, but at this point there’s not a ‘nice’ way of doing this. The booking form API is under continual improvements, and one of the next items (due for Pro 1.10) is having allowing notices to be added and removed in the same way you can currently add/remove errors.

In the mean time there is the eventorganiser_booking_form_notices filter. This filters the HTML mark-up of the notices. So with a str_replace you can insert, change or remove text, but it’s unfortunately a very hacky way of doing.

add_filter( 'eventorganiser_booking_display_errors', 'my_change_booking_notices', 10, 2 );
function my_change_booking_notices( $html, $form_id ){
     //Change $html;

     $view_profile = sprintf( '<a href="%s">%s</a>',
          bbp_get_user_profile_url( bbp_get_current_user_id() ),
          'View profile'
     );
     $page_id = 55;//TODO Change this ID to the 'events you're attending page'.
     $view_events = sprintf( '<a href="%s">%s</a>',
          get_permalink( $page_id ),
          'View attending events'
     );    

     $html = str_replace( 
          $html, 
          "You have already made a booking for this event.", 
          "You have already made a booking for this event. $view_profile | $view_events"
     );

     return $html;
}

Note that you will need to replace the above English text with the text that appears in your language (if different). Also note that I’ve used bbp_get_user_profile_url() instead of bbp_user_profile_url(). You’ll need to change ’55’ above t the ID of the static page used for the listing the user’s events.

Hello,

If user is logged in you have that cool booking notice on top. I would like to add two links to this notice after “Log out” link:

1. Profile edit link to bbPress profile edit page (this seems to be the best front end solution for users to edit their profile) As I googled for solution I found that I can get link with this code: bbp_user_profile_url( bbp_get_current_user_id() ) I believe that I have to edit class-eo-booking-form-view.php somewhere around line 178.

2. Link to static Events attending page on my website.

I have been trying to make this happen, but couldn’t get it right. This should be peace of cake for you. Please help me if you can.

[Aiyanna Weidner]

Hi Stephen,

thank you for your quick reply! The booking appears, but it says that it cannot be connected to an event. And I don´t receive a confirmation email for it. I am not very comfortable in adding scripts to the themes functions.php. I very much appreciate that you offered to do that, that feels safer, then me doing it. 🙂
I will send you the access link and login via the contact form.

Thanks,
Aiyanna

[Stephen Harris]

Hi Aiyanna,

Permissions wise, you shouldn’t need to enable anything for users to place a booking (except allowing ‘guest’, i.e. logged-out bookings – but it that were disallowed the booking form would be hidden).

Does the booking appear at all? Or just not confirmed.

I suspect that a plug-in/theme is mistakenly trying to perform some action which the user doesn’t have permission to do (hence the error message). One way to test this is to disable other plug-ins, however I have a script which will help identify the source of the error message (see https://gist.github.com/stephenharris/5303608).

If you’re comfortable doing so, you can add that to a utility plug-in / theme’s functions.php and try the booking again – it will give the path of function calls leading to the error message, and so clarify what is going on. If not, I’d be happy to do so for you, but I would need FTP access (so please get in touch via http://wp-event-organiser.com/contact.

[Stephen Harris]

Hi Fabian,

Unfortunately each booking must be for a specific event (and if appropriate, date). Additionally bookings would need to be made if the users wishes to book tickets for another event.

If you’d like to discuss implementing a cart-like feature, where bookings can be added to a cart and then purchased in one transaction, then please get in touch via this form.

Hello,

Do I create a reservation form with several events tickets ?

Thank you,

Fabien

Is there a way to set Monday as week start in datepircker on booking form?
It is Monday on admin side, but I would like to see normal week start also in front end.

[Stephen Harris]

Hi Kevin,

1) hold details of list of venues and maps
Event Organiser allows you to create venues (with maps, address, and optionally a description). Pro also brings custom fields to venues, which you can use for other data. These custom fields (generally) won’t appear on the front-end unless you use the functions for doing so.

2) list details of courses listed by a category or date
The event event list shortcode is probably the easiest way of doing this. It allows you to list events in particular categories and/or date range (including ‘relative’ date ranges, e.g. “events on this week”)

3) applicants book on the course by providing details in a form including email and actual address. and another email contact to invoice.
The bookee’s e-mail address is one of the required fields when placing bookings. The booking form customiser allows you to add additional fields, like for example an address field and e-mail field. This data is available to you (and displayed in the booking’s admin page) but is not actually used by the plug-in as such unless you’re using e-mail placeholders to include this information in booking conformation emails. There is an API available for using the stored data, and in deed this tutorial contains a relevant example for your use case. (The tutorial is actually on using the form API to add a field rather than using the form customiser, but the latter part will probably be of interest to you).

4) confirm the attendee booking by email.
A confirmation e-mail is sent once payment has been confirmed. With payment gateways this is usually instantaneous, with “offline” payments, this is whenever the payment is confirmed by an administrator. There a plans to support sending an e-mail immediately after an offline booking is made, in the mean time there is this tutorial.

5) invoice the other contact by email attaching proper invoice (pdf?) which includes details of attendee event etc.
also can address fill in automatically when postcode is entered
This isn’t a feature provided for, but it is certainly possible to do. There are ‘hooks’ available for when a booking is made, which would allow you to send an additional e-mail (e.g. to the ‘invoice’ e-mail you obtained on the booking form).

6) send a reminder email to attendee near the event.
This isn’t provided for, but is possible. I’ve worked with previous clients who wanted SMS reminders. Another customer also implemented e-mail reminders. There is also this tutorial on using Cron jobs.

7) send a reminder email to other contact to pay the invoice.
Same as 6.

8) only show events that are in the future not in the past.
Yes, there is an option to exclude past events (see Settings > Event Organiser > General). Shortcodes and widgets will have their own settings too.

We run day courses for about 30 people in hotels.
I am looking for a plug in that will do following:
1) hold details of list of venues and maps
2) list details of courses listed by a category or date
3) applicants book on the course by providing details in a form including email and actual address. and another email contact to invoice.
4) confirm the attendee booking by email.
5) invoice the other contact by email attaching proper invoice (pdf?) which includes details of attendee event etc.
also can address fill in automatically when postcode is entered
6) send a reminder email to attendee near the event.
7) send a reminder email to other contact to pay the invoice.
8) only show events that are in the future not in the past.
can the plug in do this stuff
thanks
Kevin

[Frank Herget]

Hi Stephen,

thanks – yet, I really needed the possibility to show the event submission form, not the booking form. I’ve installed and activated the FES plugin, yet it seems I can’t find any info about on how to use it, neither a new page with a event submission form is created nor can I find a shortcode etc to add it to a page. Any quick help?

Thanks Stephen!
all the best
Frank

[Stephen Harris]

Hi Frank,

FES is the “Front-end submissions” for events. So I unless I’ve misunderstood you, you mean the booking form customiser.

There’s a shortcode for displaying the booking form for an event, see this page: http://docs.wp-event-organiser.com/shortcodes/booking-form/ for details. (And also how to hide the booking for from the event page).