Search Results for 'booking form'

[Stephen Harris]

Hi Katrina,

Unfortunately not. The best I can offer is a now unsupported ‘cart’ extension which allows you to complete multiple bookings. This means going through the booking form once for each date being booked, but only going through the payment gateway once. It works with the ‘offline’ and ‘paypal’ gateways, but it doesn’t work with the discount codes extension.

If you would like to try it then I’d be happy to send it over to you.

[Stephen Harris]

Hi Sharon,

There’s no feature to implement this, but with a few lines of code and a few changes to the booking form template, it’s certainly feasible to achieve this.

How does your website recognise a user who is a volunteer or staff member or holds a scholarship?

Alternatively you could use the discount code add on to create a (100%?) discount for the booking and distribute that code only to the users you intend to receive them (however, there is nothing stopping them passing that discount code on…).

Hi ,

How I can I set up ticket types to be used for ‘volunteer staff members and people who receive a scholarship(free or various discounts).

I don’t want these tickets to be visible on the general booking page, but only to those who receive information about them.

Is there a way to do this ?

Thanks

How can I get a list of all events that have a booking form attached? Is there an better way than just querying all events and then only printing ones with eo_get_remaining_tickets_count() > 0?

[Stephen Harris]

Hi Astrid,

With regards to bookings all data collected on the booking form is stored in the bookingmeta and ticketmeta database tables. If a user is already logged-in, then their personal details will already exist in the users and usermeta table, but copies of their firstname, lastname and email will also be stored as booking meta data. Deleting a booking will delete all booking and ticket meta data, but it will not delete any data from the user / usermeta table.

Emails, which may contain personal information are sent to the site admin when a booking is made and/or confirmed (depending on your settings), and you can disable or configure the recipient email.

Apart from that, the plug-in doesn’t transmit any other personal data, and all data it stores it does so in your site’s database.

I don’t see any need for sign any sort of data processing contract, because I do not store or process any of your customer’s. If you have any further questions, on want more detail on where the data is stored in the database I’d be happy to help.

Hello Stephen,
did anybody ask/or did you say anything about the European Data Protection Regulation already? It will be applicable as of May 25th, 2018 in all member states to harmonize data privacy laws across Europe (see https://gdpr-info.eu/).
How is this with the customers data in the booking information of the Event Organizer Pro? I have been told I should ask for a ADV (order data processing) contract from every plugin I use. What can you tell me about this?
Thank you
Astrid

I did use event organizer before (still installed – not sure how to change that without loosing sth, maybe thats part of the problem?) – now I have the PRO version. When I use “Live” on my booking forms – Paypal is not reached, when I use sandbox, paypal does not recognise the email of the person who wants to buy. So its not possible to login into paypal. Tried it with different emails/people.
Did I do anything wrong?
The page is http://www.ueberdendaechernvonweilheim.de
Thanks Astrid

If I filter the event list on events archive page with the searchform (name, venue, category, time), the function eo_get_bookings() in template seems not to work correctly. Without using a filter everything is fine.

I use this code on template file “eo-loop-single-event.php”:

<?php
$bookings = eo_get_bookings( array(
    'status'=>'reserved',
    'event_id' => get_the_ID(),
    'occurrence_id' => ''
) );
$reservations = 0;
if( $bookings ){
    foreach( $bookings as $booking ){
        $reservations += eo_get_booking_meta( $booking->ID, 'ticket_quantity' );
    }
}
?>

I’m using a own status “reserved”, but it’s the same with “pending” status.

Without filter $bookings is an array with elements, with filter it’s an empty array.

Hi

Hope this is the correct place for my question – I think I may have tried to get in contact already via the wrong form.

I am looking to purchase your Event Organiser plugin for WordPress. I’m just wondering if it could also be used as an hour-by-hour bookings system for hot desks, or if you know of any wordpress plugin that would do the job that isn’t prohibitively expensive.

Any suggestions appreciated. Meanwhile, can your Events Organiser be used also as an events calendar – i.e. people – users with login for wordpress – add their Events to the system themselves and we can pull a latest events list and approve / reject submissions as admins? I think it did from the demo I tried.

Many thanks for your help
Trevor.

[Stephen Harris]

Hi Michael,

The booking form should be on the event page, after the event content.

The booking form will only appear if:

• If you’ve created at least one ticket which has a positive quantity
• That ticket is currently on sale
  • If selling by date, the ticket is associated with at least one date of the event (try clicking ‘select all’ below the calendar when editing the ticket, and then update the event.

If you’ve checked all that, then let me know and I’ll be in touch to see if I can investigate this any further for you.

I used this plugin a couple of years back. Just reinstalled it.

Struggling to get this to work.

I have setup an event (dummy). I can see no way to get any access to the actual booking form and the payment of a booking. The event is set to use a form. I can see the calendar view with the event listed – clicking it, does nothing – I would, surely,be reasonable in expecting it to go the the event details and the booking form.

Any suggestions please?

[Stephen Harris]

Hi Christian,

The JavaScript does assume that there’s only one booking form, and I think it would take a substantial rewrite to address that. Also form fields will have HTML IDs which shouldn’t be duplicated on the same page (that itself it doesn’t generally cause problems, but ties back to the JavaScript). Lastly, one successfully submitting a booking you would probably see a success message on all booking forms.

In terms of back-end, it doesn’t really matter. It just receives a $_POST payload which it processes appropriately.

Hi,
according to the documentation you currently support only one booking form per site. What are the reasons for this limitation? Is there any way to get around it?

I am creating a page for a restaurant and they want to have a reservation feature for several recurring events on the same page. As the descriptions of these events are quite short it would make sense to list them all on the same page, and add a toggable section for the reservation to each description.

I tried this out and noticed a problem with the ticket picker. I think it always displays the occurrences of the last event on the page. Is this only an issue with the javascript code or is this also a backend problem? Are there other problems to be aware of?

Hi,
we have to handle different types of events with different requirements for the registration form: Is it possible with the “Booking Form Customiser” to create forms different for each event? Or is there just one form that can be attached to an event?
Your’s
Stephan

Hi,

the values for min and max attribute of number inputs isn’t stored for new booking forms.

After saving the changes the values are gone.