How to access booking form – Pro & Stripe

WordPress Event Management, Calendars & Registration Forums General Question How to access booking form – Pro & Stripe

This topic contains 1 reply, has 2 voices, and was last updated by  Stephen Harris 5 years, 12 months ago.

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  • #30334

    I used this plugin a couple of years back. Just reinstalled it.

    Struggling to get this to work.

    I have setup an event (dummy). I can see no way to get any access to the actual booking form and the payment of a booking. The event is set to use a form. I can see the calendar view with the event listed – clicking it, does nothing – I would, surely,be reasonable in expecting it to go the the event details and the booking form.

    Any suggestions please?

    Michael Wright
    #30356

    Hi Michael,

    The booking form should be on the event page, after the event content.

    The booking form will only appear if:

    • If you’ve created at least one ticket which has a positive quantity
    • That ticket is currently on sale
      • If selling by date, the ticket is associated with at least one date of the event (try clicking ‘select all’ below the calendar when editing the ticket, and then update the event.

    If you’ve checked all that, then let me know and I’ll be in touch to see if I can investigate this any further for you.

    Stephen Harris
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