Search Results for 'booking form'

I bet you’re getting tired of me by now =)

I’ve found myself in a couple of situations where it would be helpful to be able to manually edit the bookee information on a booking. One is the bug I reported where canceling a booking causes the admin who cancelled it to become the bookee.

The other is in trying to manually add a booking, for instance when an event has sold out but you want to add one more booking, or drop one booking and replace it with another from a waiting list. It seems the only way to do this currently is through the front-end. So, I make a ticket available (either by adding an extra space or cancelling an existing booking), but I don’t want anyone else to take it while I book on behalf of the person I want to have it. To accomplish this, I put the site into maintenance mode with a plugin. But this means I can only see the page and register the user if I’m logged in, so I am automatically made the bookee when I try to submit the booking.

Anyway, in both cases it would be very convenient to be able to edit the bookee post-registration. Would being able to do this cause any negative ramifications in other areas of the plugin? In both of my cases, my general settings are set to not require or make accounts for bookings, so I can imagine it might actually be problematic in cases where there is a user account tied to the booking…

It seems that whenever you cancel a booking, the bookee’s information (First/Last Name, e-mail address) is replaced with the info for the admin user who cancelled the booking. This becomes a problem if you restore the booking, as you’ve lost the bookee’s information for reference and contact.

Is there any way to alter the content of the email that is sent to confirm a booking?

It currently displays something like this

Dear John Smith, Thank you for booking with Grow Again.

Your Booking Information:
Hello World Event

11th March 2014

Ticket Price Ref.
Standard £12.00 abc123
Standard £12.00 def456
Student £10.00 a1b2c3
Total £34.00

. Your booking reference is 1234

All I want to do is change the Ticket Heading on the table to something more appropriate to my site like “Booking Type”

I have ticket/booking types like

Course Only
Course + Single Room
Course + Double Room (2People)

I have changed all references on the front end by altering the appropriate template files but that bit of the email template is generated by an included function I think.

[Barry Meadows]

This is why I think I’ve done something wrong as existing events are working as expected, its just the new one; since I last wrote I’ve done some further playing and made the ticket appear. I think it was when I edited the ‘spaces’ field – if the spaces field is blank does this mean unlimited spaces or no spaces? If it is the latter (ie no spaces) should a partial booking form be shown or a ‘no tickets available’ message?

[Stephen Harris]

Hi Barry,

Have you enabled ‘Simple Booking Mode’? (On the form customiser page, check the settings tab). ‘Simple Booking Mode’ comes into effect if:

• its enabled in the settings
• and there is only one ticket on sale
• and the event is a single event or you are selling by series

It hides all the ‘unnecessary’ parts of the form (e.g. date selection & ticket selection) and effectively forces the booking to contain only one ticket. If you want users to be able to choose the quantity, simply disable that setting.

I’ve just set up a new event, which occurs on a single day, with a one price ticket.
I can only get a ticket option to show on the booking form if I create two ticket types, then the first will show. The form shows but without any tickets to select from until I add the second ticket type. I’m using the standard form without any extras.<br />
What have I done wrong?

[Stephen Harris]

Hi Barry,

The compatibility was in reference to the booking form in particular, and venue/category pages weren’t affected by 1.6.*. I’ll take a look at the TwentyFourteen theme and see what can be done to resolve the problem.

[zwazo]

Hi Stephen,

here the output,

Fatal error: Cannot use object of type stdClass as array in /home/site/www/wp-content/plugins/event-organiser-pro/includes/form-customiser/class-eo-booking-form-view.php on line 78

I sent you a mail this afternoon on your gmail account but it is missing the ftp information.

I’ll send it now.

Best regards,

Jef

[Stephen Harris]

Hi Luis,

Could you try changing line 78 of /includes/form-customiser/class-eo-booking-form-view.php to

$ticket = (array) $tickets[$t_id];
$ticket['available'] = min( $ticket['spaces'], $set_spaces['tickets'][$t_id] );
$tickets[$t_id] = (object) $ticket;

Also, do you know which php version you are running?

There’ll be update later tonight to address this.

Hello,

When trying to book an event from the front office, the wordpress returns a blank page after the form submission.

The reservation is not stored in the database.

I am using off-line payment option.

Any idea ?

All the best.

Jef

Hey,

I have installed Event Organiser Pro on the website I am working on but cannot seem to connect PayPal as a gateway successfully.

The website is a cooking school and I am trying to sell tickets to classes. http://reallifecookingschool.com/wordpress/schedule/

I have individual events with a working form. The user can select ticket and quantity and the Book Button appears. When the user selects “Book” a fatal error comes up. http://reallifecookingschool.com/wordpress/events/event/class-one/ Please see below:

Fatal error: Cannot use object of type stdClass as array in /data/16/3/63/32/3226195/user/3601679/htdocs/wordpress/wordpress/wp-content/plugins/event-organiser-pro/includes/form-customiser/class-eo-booking-form-view.php on line 78

I have read all of the docuemntation multiple times and have gone through multiple posts in this forum and still have had no success. Are there any real specific directions on how to setup PayPal as a gateway?

Any suggestions are welcome.

Thanks again

-Luis

[Stephen Harris]

Hi Stacie,

That’s correct – as far as the plug-in is concerned each ticket purchased is the equivalent to one person. It is potentially possible to force users to select an even numbers of tickets (this would involve some javascript to handle the user-interface aspect, and then php to ensure that the number of tickets is ‘valid’ when the booking is inserted into the database). But that’s not great from a end-user’s perspective and might be confusing to some.

Another way would be to use the discount extension: you could create a discount of $10 whenever two or more tickets are purchased. (Unfortunately the user will have to enter a discount code, and a ticket of 4 people will still only get $10 discount). If that isn’t a suitable solution then we could discuss other ones – feel free to get in touch via this form.

So I bought the pro version to make use of the booking system.
Now when I try to book, I fill in the user details (firstname, lastname, email) and click on the book button, I get the following errors:

Warning: array_flip() expects parameter 1 to be array, string given in /home/huisvoorbeweging.nl/public_html/dev/wp-content/plugins/event-organiser-pro/includes/booking-tickets.php on line 351

Warning: array_intersect_key() [function.array-intersect-key]: Argument #2 is not an array in /home/huisvoorbeweging.nl/public_html/dev/wp-content/plugins/event-organiser-pro/includes/booking-tickets.php on line 351

Fatal error: Cannot use object of type stdClass as array in /home/huisvoorbeweging.nl/public_html/dev/wp-content/plugins/event-organiser-pro/includes/form-customiser/class-eo-booking-form-view.php on line 78

Also weird is, when I’m logged in and I try to book I get the same errors and it logs me out.

[Stephen Harris]

Hi Natalie,

This is exactly what’s been done in the latest update (1.6) :). There is also an option to switch from a datepicker to a drop-down menu in cases where they are only a few, but widely spaced dates (just click the ticket picker options on the booking form customiser page to reveal the option).