Poster Board Not Loading

This topic contains 6 replies, has 2 voices, and was last updated by  Stephen Harris 5 days, 21 hours ago.

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #34138

    Hi Team,

    I’ve had the posterboard plugin running for many years. Recently, it will only load the events if the visitor clicks on the ‘loading’ bar.

    https://hillsdistrictmums.com.au

    Your earliest response is appreciated, thanks

    Connie

    Connie Mottshaw
    #34169

    Hi Connie,

    Your site isn’t returning any events for the first ‘page’. When you click the loading bar, do you see the upcoming events – or are there some events missing?

    I can’t reproduce this on a test install unfortunately, but I’ll be in touch to see if I can investigate this further.

    Stephen Harris
    #34192

    Hi Stephen,

    Apologies I somehow gave you the home page instead of the page the posterboard is on

    https://hillsdistrictmums.com.au/events-poster-board-whats-on-hills-district/

    I cannot find the settings you mentioned, ‘group by event’ but for this page we are just using [event_board]

    It does load if you click on the ‘loading…’ button, but it should and did load automatically.

    Cheers and thanks
    Connie

    Connie Mottshaw
    #34448

    Your earliest response would be appreciated please

    Connie Mottshaw
    #34481

    7 days waiting for support for a paid plugin and counting!

    Connie Mottshaw
    #34499

    Hi Connie,

    I had sent a follow up email requesting access to the site to investigate this further. If you can provide those details I can do so.

    Please note, however, that the poster board is not a paid plug-in.

    Stephen Harris
    #34500

    Hi Connie,

    I had sent a follow up email requesting access to the site to investigate this further. If you can provide those details I can do so.

    Please note, however, that the poster board is not a paid plug-in.

    Stephen Harris
Viewing 7 posts - 1 through 7 (of 7 total)
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