paypal auto confirmation not working

WordPress Event Management, Calendars & Registration › Forums › General Question › paypal auto confirmation not working

This topic contains 3 replies, has 2 voices, and was last updated by  Stephen Harris 5 years, 2 months ago.

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  • October 7, 2019 at 2:04 pm #36263

    Hello

    It seems that (probably since upgrading to Pro V3) the auto confirm of booking isn’t getting back from paypal, therefore tickets aren’t being sent out. Do I need to do anything to rectify this?

    Barry Meadows
    October 7, 2019 at 5:12 pm #36271

    Hi Barry,

    There’s nothing you should need to do.

    Could you add the following to your wp-config.php

    define('EVENTORGANISER_DEBUG', 'debug');

    then attempt a test payment – it should write to a log file in your wp-content directory. That might shed light on why the bookings are not confirming

    Stephen Harris
    October 8, 2019 at 5:31 pm #36292

    i did that and the log came back empty

    on return from paypal the landing page (the event page) still shows payment pending

    Barry Meadows
    October 8, 2019 at 8:59 pm #36298

    Hi Barry,

    Does your wordpress site have write permission to the wp-content directory?

    I’ve sent you in email about investigating this further for you.

    Stephen Harris
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Viewing 4 posts - 1 through 4 (of 4 total)
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