Map not displaying in backend

This topic contains 6 replies, has 2 voices, and was last updated by  Stephen Harris 1 day, 13 hours ago.

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #36726

    We’re getting the following error in the console when selecting a venue. So far we’ve tried multiple venues, reseting the API key, but the error remains. The map is stuck somewhere over the Atlantic.

    Any thoughts?

    MapInvalidValueError: setPosition: not a LatLng or LatLngLiteral: in property lat: not a number

    Cristian Muresan
    #36755

    Are you using Google or OpenStreetMap? Can you share the address you have entered (if not here, then via this contact form: https://wp-event-organiser.com/contact/)

    Stephen Harris
    #36756

    Google and the address is I can even set you up with a test user if needed:

    3802 N. 53rd Ave, Suite 290, Phoenix, AZ 85031.

    Any address used will yield the same problem, this being one that we tried recently.

    The map feature works well in Edit Venue and we get the following coordinates in there.

    33.492452,-112.174179

    It just doesn’t work when we select that venue in Event Edit.

    Cristian Muresan
    #36790

    Any chance this is an easy fix?

    Cristian Muresan
    #36792

    Hi Cristian,

    I can’t replicate this issue, it’s possible a conflict with another plug-in. Are you able to provide a log-in to the site, and I can investigate further?

    Please provide any credentials via email or https://wp-event-organiser.com/contact/, but not on the forums.

    Stephen Harris
    #36799

    Sent credentials via email.

    Other things we’ve tried in the meantime: disabled all plugins; tried a different theme.

    Cristian Muresan
    #36821

    Hi Cristian,

    What email did you send the credentials to? I’ve not received any email.

    Stephen Harris
Viewing 7 posts - 1 through 7 (of 7 total)
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