License Key is Invalid?

This topic contains 2 replies, has 2 voices, and was last updated by  Tom Duffy 9 years, 10 months ago.

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  • #11306

    After purchase, I entered my license key and the plugin says the key is invalid. It’s the key I was sent, so what do I do?

    Tom Duffy
    #11310

    Hi Tom,

    This could be because the ‘invalid’ status is still caught up in your site’s cache. You should still be able to use the plug-in fully, and it should soon correct itself. If you’re still experiencing problems though, please get in touch with your license key via this form and I’ll take a look.

    Stephen Harris
    #11324

    No, it isn’t a cache issue and the plug in doesn’t work properly. I will try the form.

    Tom Duffy
Viewing 3 posts - 1 through 3 (of 3 total)
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