iCal license key says "invalid"

This topic contains 1 reply, has 2 voices, and was last updated by  Stephen Harris 2 years, 6 months ago.

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  • #29830

    My iCal sync license key is not due to expire until February 24th, but my license key says it is invalid and I need to buy a new one. I went to my account to see if I had an outdated key and I can’t find any other license key than the one I am using. It looks like I purchased the key more than once, so perhaps my current key is an old one? How can I get my current key and make sure it is working? In my e-mail I have:

    “Thank you for your purchase! Please find the download links and license keys for your purchased items below. These links expire will expire within 24 hours, however you can access your purchase by visiting http://wp-event-organiser.com/profile and logging-in via the sidebar.

    Event Organiser iCal Sync – 1 site license
    … DC5 (now expires on February 24, 2018)”

    I go to my account purchases and I don’t see any license key there, and the one in my e-mail is the one I have in my plugin, so…?

    Shay Moore

    Hi Shay,

    Your license will be the same as the one emailed to you. It looks fine from this end, so it maybe that your site has been unable to verify the key.

    The plugin should still function as before but if you’re not able to update the plugin from your dashboard, you can do so manually: https://wp-event-organiser.com/install-guide/

    Stephen Harris
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