Email to admin not arriving

WordPress Event Management, Calendars & Registration › Forums › General Question › Email to admin not arriving

This topic contains 2 replies, has 2 voices, and was last updated by  Judy Kavanagh 6 years, 1 month ago.

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  • February 20, 2018 at 11:36 pm #29946

    I have checked “Notify me when a new booking is made” but I don’t receive any emails. The emails to the customer are arriving ok. I changed the email address associated with the admin account but it still doesn’t work.

    Test form is here
    http://www.ovwsg.com/?event=spinning-for-cats&booking-confirmation=offline#eo-bookings

    Thanks

    Judy Kavanagh
    February 21, 2018 at 10:38 pm #29971

    Hi Judy,

    Assuming the option to be notified is enabled, then I can’t see why it’s not being received. I would recommend you install this plug-in: https://en-gb.wordpress.org/plugins/wp-mail-logging/ – to verify if the the emails are being sent or not.

    Stephen Harris
    March 2, 2018 at 4:10 pm #30036

    Thanks Stephen. The web log was very helpful and with my hosting companiy’s help I was able to track down the missing emails.

    Judy Kavanagh
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