Cannot save new Licence key

This topic contains 6 replies, has 2 voices, and was last updated by  Katja Krüger 5 days, 18 hours ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #39905

    I try to change the licence key from a multisite to valid licence we have, which is valid until 2022 but I cannot save the new licence. Not the pro, not the ical and also not the venue markers. The valid licence is registered for 3 sites but when I click save in the multisite always the old licence keys are displayed, with the informations that they are invalid.

    Kind regards Katja

    Katja Krüger
    #39931

    Hi Katja,

    There is a bug affecting multisite installations and the latest WordPress version. This has been fixed in the 3.10.7 version of Event Organiser (the base/free version)

    Stephen Harris
    #39941

    Hi Stephen,
    my regular event-organizer plugin is updated on version 3.10.7 but I get the following error when I try to save the valid licence keys:

    [2021-06-14 09:02:46.845011] [proxy_fcgi:error] life-online.de 77.183.8.0:58756 AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Using $this when not in object context in /home/www/doc/15433/life-online.de/www/wp-content/plugins/event-organiser/includes/class-eo-extension.php:291\nStack trace:\n#0 /home/www/doc/15433/life-online.de/www/wp-includes/class-wp-hook.php(292): EO_Extension::save_ntw_settings()\n#1 /home/www/doc/15433/life-online.de/www/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters()\n#2 /home/www/doc/15433/life-online.de/www/wp-includes/plugin.php(484): WP_Hook->do_action()\n#3 /home/www/doc/15433/life-online.de/www/wp-admin/network/settings.php(132): do_action()\n#4 {main}\n thrown in /home/www/doc/15433/life-online.de/www/wp-content/plugins/event-organiser/includes/class-eo-extension.php on line 291’

    Katja Krüger
    #39943

    Hi Katja,

    What other plug-ins (Event Organiser plug-ins) do you have activated, and what are their versions?

    Stephen Harris
    #39946

    Event Organiser ICAL Sync 2.3.2
    and Event Organiser Venue Markers 1.0.2

    Katja Krüger
    #39953

    Hi Katja,

    I can’t replicate this unfortunately, but depending on the order in which plug-ins are loaded, it could be the venue markers extension that is causing the issue. Would you be able to temporarily disable it, and see if you’re able to save the license key?

    If that works, then I’ll prove its venue markers and I’ll be able to fix the bug there.

    Stephen Harris
    #40272

    Hi Stephen,
    I disabled both plugins but could not save the valid event-organizer-pro key. So my problem is not solved the error message is:
    [2021-09-21 08:47:18.441388] [proxy_fcgi:error] life-online.de 78.54.163.0:38566 AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Using $this when not in object context in /home/www/doc/15433/life-online.de/www/wp-content/plugins/event-organiser/includes/class-eo-extension.php:291\nStack trace:\n#0 /home/www/doc/15433/life-online.de/www/wp-includes/class-wp-hook.php(303): EO_Extension::save_ntw_settings()\n#1 /home/www/doc/15433/life-online.de/www/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()\n#2 /home/www/doc/15433/life-online.de/www/wp-includes/plugin.php(470): WP_Hook->do_action()\n#3 /home/www/doc/15433/life-online.de/www/wp-admin/network/settings.php(132): do_action()\n#4 {main}\n thrown in /home/www/doc/15433/life-online.de/www/wp-content/plugins/event-organiser/includes/class-eo-extension.php on line 291’

    Katja Krüger
Viewing 7 posts - 1 through 7 (of 7 total)
To enable me to focus on Pro customers, only users who have a valid license for the Pro add-on may post new topics or replies in this forum. If you have a valid license, please log-in or register an account using the e-mail address you purchased the license with. If you don't you can purchase one here. Or there's always the WordPress repository forum.