Basic Config

  1. General
  2. PayPal
  3. Offline payment
  4. E-mail

Event Organiser Pro adds two tabs to the Settings > Event Organiser page:

  • Bookings – settings relating to booking admin (including payment gateway set up and e-mails )
  • Booking Form – an easy to use and flexible booking form customiser.

In this page we’ll be discussing the former. For more information on the booking form customiser see this page.

The pro add-on also adds an additional field to the General settings tab which allows you to enter a license key. This is required so you can take advantage of automatic updates!

On the Bookings tab page we have the following sections:

General

This includes

  1. Currency – choose a currency for your bookings. The currencies listed here are ones supported by PayPal.

  2. Currency Position – Some currency display the currency symbol before the amount, and some after. This option allows you to select which.

  3. Bookings – Choose between selling tickets for ‘entire series’ (e.g. selling places on a course) or selling tickets for specific dates (e.g. selling tickets for a gig). This only really matters for recurring events.

  4. Reserve pending tickets – Sometimes a customer will initiate a booking, but be unable to pay at that time. For offline bookings, payment will need to be confirmed manually. This option allows you to decide whether those ‘pending’ bookings are reserved a place at the event. It’s recommended to check this option.

  5. Allow Logged-out User Bookings – If selected, logged out users will be prompted for their name and e-mail address when making a booking (or to log-in if they have previously registered). They’ll be created an account as part of the booking process.

  6. Notify me when – You can choose if you are notified, by e-mail, when a booking is made and/or confirmed.

PayPal

  1. Live switch – You can switch this gateway between ‘Live’, ‘Sandbox’ or ‘Disabled’. When ‘Sandbox’ is selected, and sandbox PayPal account is entered below you can test your event’s bookings without making an actual transaction.

  2. PayPal Email – The e-mail associated to your PayPal account (or sandbox account, when testing in ‘Sandbox mode’ above.

  3. PayPal page style – PayPal allows you to customise the appearance of the booking payment page. Find out more here.

  4. PayPal local Site – Select which one of the PayPal localised sites you wish to use as part of the booking payment.

Offline payment

Offline payments simply process the booking and holds it as ‘pending’ An admin will need to manually confirm payment has been received.

  1. Live switch – Enable or disable offline payments.

  2. Offline payment instructions – leave instructions on how your customisers should pay when booking offline. This will be displayed on the booking form.

E-mail

  1. E-mail templates – Templates can give your e-mail greater visual appeal. This template is used in e-mails sent out to customers when their booking has been confirmed, and also when you contact them via the bookings admin page. You can choose from the available default templates, or create your own.

  2. Booking e-mail – This sets the content of e-mails sent out when a booking (and payment of) is confirmed. You can use the following placeholders:

    • %display_name% – (Display name of the bookee as set in their profile
    • %first_name% – The bookee’s first name (if provided)
    • %last_name% – The bookee’s last name (if provided)
    • %username% – The bookee’s account username
    • %booking_amount% – The total amount of the booking
    • %ticket_quantity% – The number of tickets included in the booking
    • %booking_reference% – The booking reference number
    • %event_date% – Date of the event they booked
    • %event_title% – Name of the event they booked
    • %tickets% – A table of tickets included in the booking
    • %booking_date% – The date the booking was made