Venues all disappeared

WordPress Event Management, Calendars & Registration › Forums › Report A Bug › Venues all disappeared

This topic contains 3 replies, has 2 voices, and was last updated by  AlphaSmith 10 years, 6 months ago.

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  • October 18, 2013 at 11:11 pm #7817

    I have been running EO for a number of weeks. Today I was making some unrelated changes to the site:

    Background image
    Header image
    Link color

    When I went to the events page to ask post a question here about colors in EO, I noticed a problem with one of the events — the venue didn’t show up.

    I checked the edit event page and found that ALL the events that have been previously entered on various events are gone. There isn’t even a list there anymore.

    I earlier reported problem with the venue popup (it doesn’t pop up for me most of the time), but now I have no venues on any event.

    Help! I can’t even RE-enter all the venues if I wanted to, because I don’t know them. :/

    AlphaSmith
    October 19, 2013 at 12:51 am #7818

    Well, now most of them are back. I re-entered one of the venues, added it to the appropriate events, and now it seems to be back where it was.

    Odd.

    AlphaSmith
    October 19, 2013 at 2:07 am #7819

    Hi Alison,

    That is very odd, and its not something I’ve come across before. The fact that after re-entering one venue, the rest re-appeared again suggests its probably not a corrupted database. However, its not possible for me to diagnose the problem at the moment.

    If you’d like me to take a look you, can you send me FTP and admin credentials via email (if you have it), or via the contact form: http://wp-event-organiser.com/contact.

    Stephen Harris
    October 19, 2013 at 9:09 am #7822

    Sorry, I wasn’t clear. It wasn’t adding the missing venue that caused the others to show up again. I first noticed that the maps weren’t showing up on the single events page.

    hen I looked at the events pages in the dashboard and none of those I looked at (about a dozen) had a venue listed. The field was blank.

    When I attempted to RE enter the venue in the venue field, nothing showed up. In fact, when I entered a word, nothing popped up in the popup menu, instead, I got a horizontal list of spell check corrections.

    I had to leave and an hour later came back to look at the issue and MOST of the events I looked at had a map/venue — even though I’d been gone and no one had accessed the dashboard. At least one event was still missing the venue, so I Re-entered that venue from scratch. After doing so, it looks like they are all back as they were.

    AlphaSmith
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