URGENT – Total Ticket Amount Display Error

WordPress Event Management, Calendars & Registration Forums General Question URGENT – Total Ticket Amount Display Error

This topic contains 3 replies, has 2 voices, and was last updated by  Stephen Harris 8 years, 10 months ago.

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  • #22543

    Hi There,

    I’ve recently came across an error with my booking form under the ticket field area. When a user goes to select the quantity of tickets they want, the “eo-booking-total-row” content area does not appear so the user can’t see what their total ticket amount would be. In addition, it appears the discount code row in the table is also no longer showing. This issue seemed to have just appeared in the last few weeks or so. Here is the link to the booking form event page

    Upon inspecting the page, there seems to be an Uncaught Error: Syntax error, unrecognized expression: #site-navigation a[href*=#]:not([href=#]). This however is beyond my understanding of code.

    Could you please help resolve this issue?

    Thanks in advance,
    Boriana

    Boriana Strzok
    #22545

    Hi Boriana,

    I’ve been seeing a number of these issues recently. I imagine the issue started when you updated WordPress to 4.5?

    This is a bug with the theme. It is using syntax that is not supported by the version of jQuery that shipped with WordPress 4.5 (see this thread here: https://wordpress.org/support/topic/error-after-update-to-wp-45).

    You may want to try

    a[href*="#"]:not([href="#"]).
    

    (with quotes), but that is going by the thread I’ve linked to.

    You may need to go to the theme developer to ask them address this.

    In any case, the error you’re getting is causing Event Organiser’s script not to execute (and so the total is not updated).

    Stephen Harris
    #22548

    Thank you very much for your response. I was able to update my theme files and everything seems to be back in order. Thanks!

    Boriana Strzok
    #22562

    You’re welcome 🙂

    Stephen Harris
Viewing 4 posts - 1 through 4 (of 4 total)
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