Hi Guys,
I have an issue when i try to purchase event tickets. when you fill in card details i get some text saying ‘An unknown error has occurred’ .
I also get this this error line in the console log:
Failed to load resource: the server responded with a status of 500 (Internal Server Error)
Could you give me an idea on how to fix this? I was wondering if there’s a way i can factory reset the plugin settings and start again?
My PHP version is 8.0 is that helps.
Many thanks
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Nathan Skelton
Hi Nathan,
My apologies for not replying sooner. You should enable WordPress and Event Organiser, by adding the following to the top of your wp-config.php
WP_DEBUG="true";
EVENTORGANISER_DEBUG="debug";
Then check the log files in wp-content
. Because this is a server error you should also find logs in the PHP log directory. The location will depend on server configurations, but typically will be in a subdirectory of the /var/log
directory
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Stephen Harris
I am also having issue with the Stripe extension not working and returning an unknown error.
Deprecated: Return type of EventOrganiser\Stripe\Stripe\StripeObject::offsetExists($k) should either be compatible with ArrayAccess::offsetExists(mixed $offset): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/salumn/public_html/wp-content/plugins/event-organiser-stripe/lib/Stripe/StripeObject.php on line 186
Deprecated: Return type of EventOrganiser\Stripe\Stripe\StripeObject::offsetGet($k) should either be compatible with ArrayAccess::offsetGet(mixed $offset): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/salumn/public_html/wp-content/plugins/event-organiser-stripe/lib/Stripe/StripeObject.php on line 196
Deprecated: Return type of EventOrganiser\Stripe\Stripe\StripeObject::offsetSet($k, $v) should either be compatible with ArrayAccess::offsetSet(mixed $offset, mixed $value): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/salumn/public_html/wp-content/plugins/event-organiser-stripe/lib/Stripe/StripeObject.php on line 181
Deprecated: Return type of EventOrganiser\Stripe\Stripe\StripeObject::offsetUnset($k) should either be compatible with ArrayAccess::offsetUnset(mixed $offset): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/salumn/public_html/wp-content/plugins/event-organiser-stripe/lib/Stripe/StripeObject.php on line 191
Deprecated: Return type of EventOrganiser\Stripe\Stripe\StripeObject::count() should either be compatible with Countable::count(): int, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/salumn/public_html/wp-content/plugins/event-organiser-stripe/lib/Stripe/StripeObject.php on line 202
Deprecated: Return type of EventOrganiser\Stripe\Stripe\StripeObject::jsonSerialize() should either be compatible with JsonSerializable::jsonSerialize(): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/salumn/public_html/wp-content/plugins/event-organiser-stripe/lib/Stripe/StripeObject.php on line 402
Deprecated: Return type of EventOrganiser\Stripe\Stripe\Util\Set::getIterator() should either be compatible with IteratorAggregate::getIterator(): Traversable, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/salumn/public_html/wp-content/plugins/event-organiser-stripe/lib/Stripe/Util/Set.php on line 40
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Ian Smith
The latest version of the Stripe add-on corrects this issue ( v3.0.0 )
Thanks Stephen.
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Ian Smith