Unknown error when trying to pay with stripe add-on

[Nathan Skelton]

Hi Guys,

I have an issue when i try to purchase event tickets. when you fill in card details i get some text saying ‘An unknown error has occurred’ .

I also get this this error line in the console log:
Failed to load resource: the server responded with a status of 500 (Internal Server Error)

Could you give me an idea on how to fix this? I was wondering if there’s a way i can factory reset the plugin settings and start again?

My PHP version is 8.0 is that helps.

Many thanks

[Stephen Harris]

Hi Nathan,

My apologies for not replying sooner. You should enable WordPress and Event Organiser, by adding the following to the top of your wp-config.php

WP_DEBUG="true";
EVENTORGANISER_DEBUG="debug";

Then check the log files in wp-content. Because this is a server error you should also find logs in the PHP log directory. The location will depend on server configurations, but typically will be in a subdirectory of the /var/log directory

[Ian Smith]

I am also having issue with the Stripe extension not working and returning an unknown error.

Deprecated: Return type of EventOrganiser\Stripe\Stripe\StripeObject::offsetExists($k) should either be compatible with ArrayAccess::offsetExists(mixed $offset): bool, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/salumn/public_html/wp-content/plugins/event-organiser-stripe/lib/Stripe/StripeObject.php on line 186

Deprecated: Return type of EventOrganiser\Stripe\Stripe\StripeObject::offsetGet($k) should either be compatible with ArrayAccess::offsetGet(mixed $offset): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/salumn/public_html/wp-content/plugins/event-organiser-stripe/lib/Stripe/StripeObject.php on line 196

Deprecated: Return type of EventOrganiser\Stripe\Stripe\StripeObject::offsetSet($k, $v) should either be compatible with ArrayAccess::offsetSet(mixed $offset, mixed $value): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/salumn/public_html/wp-content/plugins/event-organiser-stripe/lib/Stripe/StripeObject.php on line 181

Deprecated: Return type of EventOrganiser\Stripe\Stripe\StripeObject::offsetUnset($k) should either be compatible with ArrayAccess::offsetUnset(mixed $offset): void, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/salumn/public_html/wp-content/plugins/event-organiser-stripe/lib/Stripe/StripeObject.php on line 191

Deprecated: Return type of EventOrganiser\Stripe\Stripe\StripeObject::count() should either be compatible with Countable::count(): int, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/salumn/public_html/wp-content/plugins/event-organiser-stripe/lib/Stripe/StripeObject.php on line 202

Deprecated: Return type of EventOrganiser\Stripe\Stripe\StripeObject::jsonSerialize() should either be compatible with JsonSerializable::jsonSerialize(): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/salumn/public_html/wp-content/plugins/event-organiser-stripe/lib/Stripe/StripeObject.php on line 402

Deprecated: Return type of EventOrganiser\Stripe\Stripe\Util\Set::getIterator() should either be compatible with IteratorAggregate::getIterator(): Traversable, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/salumn/public_html/wp-content/plugins/event-organiser-stripe/lib/Stripe/Util/Set.php on line 40

[Ian Smith]

The latest version of the Stripe add-on corrects this issue ( v3.0.0 )

Thanks Stephen.

[Author]

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