Two issues.

WordPress Event Management, Calendars & Registration › Forums › General Question › Two issues.

This topic contains 3 replies, has 2 voices, and was last updated by  Stephen Harris 8 years, 1 month ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • December 20, 2016 at 12:05 pm #25446

    We have the event organizer pro and having two issues.

    1. For some of the events, people are not able to book seats, even though there are plenty of them available. If we just edit the event and save them, it works for couple of bookings and then started saying, booking is not available.

    2. Even though we have unchecked the “Reserve Pending Tickets”, it still captures pending tickets in bookings.

    We have only paypal as payment gateway.

    Thank you.

    Venkatramanan Velnayagam
    December 20, 2016 at 4:51 pm #25460

    Hi Venkatramanan,

    Pending bookings will be still be visible in the bookings admin screen, but they will not reverse any spaces.

    Regarding the first issue. Are you selling by date or by series? And how are you editing the event, what are you changing? When you edit the event’s dates, if you’re selling by date, you’ll need to edit your tickets and click ‘select all’. If you create new dates they may not have any tickets associated with them until you do this.

    Stephen Harris
    December 21, 2016 at 5:01 am #25468

    We are selling by date only. When we edit the events, we don’t change anything. Just click edit and then click the publish button makes the booking working for two or three times, then it will start saying booking is not available.

    Thanks.

    Venkatramanan Velnayagam
    December 22, 2016 at 5:23 pm #25488

    I’ve just sent you an e-mail regarding this.

    Stephen Harris
  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
To enable me to focus on Pro customers, only users who have a valid license for the Pro add-on may post new topics or replies in this forum. If you have a valid license, please log-in or register an account using the e-mail address you purchased the license with. If you don't you can purchase one here. Or there's always the WordPress repository forum.