The license key you have entered is invalid

WordPress Event Management, Calendars & Registration › Forums › General Question › The license key you have entered is invalid

This topic contains 1 reply, has 2 voices, and was last updated by  Stephen Harris 9 years, 10 months ago.

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  • May 20, 2015 at 10:41 am #16874

    I have a developer license (10key) and my key appears to be invalid.

    It is running on 3 test servers because I have been trying different configurations.

    How do we fix?

    Alex Steer
    May 21, 2015 at 10:58 am #16889

    Hi Alex,

    Everything looks valid this end. Next to the license key input there should be a help icon (?). Hovering over that icon will open a tooltip which should indicate why the key is invalid. I suspect that this is due to the plug-in being unable to verify the key (that is, unable to communicate with wp-event-organiser.com – in which you’ll get an ‘unknown error’). You mentioned 3 test sites, but I can only see 2 as registered, so I suspect that this is probably the case.

    The plug-in should continue to function, however.

    Stephen Harris
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