Hello,
I understood that in the 1.11.0 release, when all the tickets are sold for an event it is supposed to display “Sold-Out” instead getting the ticket line disappearing from the booking form.
This is not the case here. The ticket line & selector keep disappearing from the form once fully booked.
Am I missing something to change this behavior to get the sold-out displayed in place of the seats selector?
Thanks a lot in advance for your help.
All the best.
Jef

zwazo
I think you corrected by yourself… I meant the booking form, not the “boring” form 😉

zwazo
Hi Jeff
Are you using the eo-ticket-picker.php
template in your theme? If so, then you wouldn’t see any change.
The update was designed to backwards compatible in that if you have a custom eo-ticket-picker.php
template the existing behaviour would continue. You can update your template to support this new feature by adding the line:
<span class="eo-booking-ticket-sold-out"><?php esc_html_e( 'Sold out', 'eventorganiserp' );?></span>
inside the .eo-booking-ticket-qty
cell.

Stephen Harris
Hello Stephen,
I am using the default templates (I haven’t customized any of them since they are fitting my requirements and working well)
Should I do the change anyway and create a custom template ?
All the best.
Jef

zwazo
Shouldn’t need to – note that the ticket will need to be allocated to that date (if selling by date) and have some spaces (even if there are none remaining) to show ‘sold out’.
Also, when the event is fully booked then it will just display the usual message (no tickets / date selection). If a date (when selling by date) is fully booked it will be disabled in the date selection. Would that explain what you are seeing?

Stephen Harris