single ticket issue

WordPress Event Management, Calendars & Registration › Forums › Report A Bug › single ticket issue

This topic contains 1 reply, has 2 voices, and was last updated by  Stephen Harris 9 years, 3 months ago.

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  • January 29, 2015 at 1:05 pm #14822

    Hi Stephen,
    I’ve got a little issue.
    When there is only one ticket to book, the ticket picker is not displayed in the frontend. (But when I add a second ticket to the event, both tickets are displayed in the frontend)
    Do you have any idea, what could cause this issue?
    Thanks, Heiko

    Heiko Prieß
    January 29, 2015 at 5:04 pm #14830

    Hi Heiko,

    Do you have “Simple Booking Mode” enabled (check the ticket-picker options on the form customiser).

    If so, the user will not be able to select the ticket but is assumed to book one place for the one ticket type available for the event.

    If you create additional tickets, then this disables the simple booking mode, and the user can then adjust the ticket quantities.

    Stephen Harris
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