Renewal?

This topic contains 4 replies, has 4 voices, and was last updated by  Stephen Harris 5 months, 4 weeks ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #42152 Reply

    Hi,

    I believe we missed our renewal window and now I see no option to renew on our account.
    Do I need to purchase a new license and install that instead?
    I tried contacting through the contact form here also but not sure if it was received

    Thanks!

    AK
    #42172 Reply

    Hi,

    I’ve just sent you sent you an email on how you can renew the license.

    Stephen Harris
    #42475 Reply

    Hi Stephen,

    I renewed our licenses 2 days ago, and it looks fine in our account. However when I look in the settings for event-manager it keeps saying that my licenses expire tomorrow and that I need to renew them…
    Can you please advise how to fix this ?

    Thanks

    Sharon McErlane
    #43020 Reply

    I renewed ours but it’s stuck in “Pending” status. AFAICT, it didn’t go through and we don’t have the new keys. I’m not sure what to do next. Can you please advise how to fix this ?

    Liz Fraley
    #43060 Reply

    Hi Liz,

    Sorry for the delay, but I can see you have since successfully made the purchase. The original ‘pending’ purchase cannot be completed and has since been automatically marked as abandoned.

    Stephen Harris
Viewing 5 posts - 1 through 5 (of 5 total)
Reply To: Renewal?
Your information:




To create code blocks or other preformatted text, indent by four spaces:

    This will be displayed in a monospaced font. The first four 
    spaces will be stripped off, but all other whitespace
    will be preserved.
    
    Markdown is turned off in code blocks:
     [This is not a link](http://example.com)

To create not a block, but an inline code span, use backticks:

Here is some inline `code`.

For more help see http://daringfireball.net/projects/markdown/syntax


<a href="" title="" rel=""> <blockquote cite=""> <code> <pre> <em> <strong> <del datetime=""> <ul> <ol start=""> <li> <img src="" border="" alt="" height="" width=""> <p style=""> <span style="">