Problems with info on email notifications

WordPress Event Management, Calendars & Registration › Forums › Frontend Submissions › Problems with info on email notifications

This topic contains 1 reply, has 2 voices, and was last updated by  Stephen Harris 7 years, 8 months ago.

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  • August 15, 2016 at 12:37 pm #23764

    Hi

    I recently bought and installed Event orgainser FES and i’m having problems getting info from the form submission to appear on the notification emails.

    I added fields to the ‘demo’ form that appears when you first use the plugin but when i test submitting an event the only info that shows up on the email notifications (for both admin and user) is the Event title, start/end time and date and user name…but obviously i need all fields to display on the notification. How can i do this?

    many thanks
    Kevin

    Kevin Dosdale
    August 16, 2016 at 8:30 am #23781

    Hi Kevin,

    For custom fields you have to assign it a meta key. You can then use the e-mail placeholders in the notification settings of the form customiser to set the email message sent to the submitter (including event meta).

    A list of placeholders can be found at this page: http://docs.wp-event-organiser.com/event-submissions/form-settings/

    Stephen Harris
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