Problem with my account

WordPress Event Management, Calendars & Registration › Forums › Pre Sales Questions › Problem with my account

This topic contains 5 replies, has 4 voices, and was last updated by  Harrison.O 1 year, 11 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • June 5, 2022 at 4:08 pm #41248 Reply

    Hi Stephen

    I think there may be an issue with my account. I seem to have a valid and active Pro subscription, but when I log in to my account, I can’t download any extension plugins (“You do not have permission to download this file”), and I only seem to be able to post to the “Presales” Forum.

    Can you help?

    Thanks!
    m

    OLD ACCOUNT! USE POOKACO ACCOUNT INSTEAD
    June 24, 2022 at 12:36 am #41362 Reply

    Hi Marcus,

    It appears a bug with the license renewal meant that the license expired.

    I’m going to re-issue you the license keys and send the new ones over to you.

    Stephen Harris
    July 6, 2022 at 3:15 pm #41451 Reply

    Hi Stephen,

    same issue here any update on that?

    Best regards,
    Valentin

    Valentin Wittich
    July 9, 2022 at 12:23 am #41454 Reply

    Hi Valentin,

    I’ve just e-mailed you with a new set of licenses

    Stephen Harris
    July 11, 2022 at 4:31 pm #41470 Reply

    Perfect, thanks!

    Valentin Wittich
    October 13, 2022 at 5:21 pm #41835 Reply

    Hi Stephen, I m encountering the same problem. I can’t download the plugin and can’t reply as pro customer. Thanks.

    • This reply was modified 1 year, 11 months ago by  Harrison.O.
    Harrison.O
  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
Reply To: Problem with my account
Your information:




To create code blocks or other preformatted text, indent by four spaces:

    This will be displayed in a monospaced font. The first four 
    spaces will be stripped off, but all other whitespace
    will be preserved.
    
    Markdown is turned off in code blocks:
     [This is not a link](http://example.com)

To create not a block, but an inline code span, use backticks: 

Here is some inline `code`.

For more help see http://daringfireball.net/projects/markdown/syntax


<a href="" title="" rel=""> <blockquote cite=""> <code> <pre> <em> <strong> <del datetime=""> <ul> <ol start=""> <li> <img src="" border="" alt="" height="" width=""> <p style=""> <span style="">