Problem with my account

This topic contains 4 replies, has 3 voices, and was last updated by  Valentin Wittich 1 month ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
  • #41248 Reply

    Hi Stephen

    I think there may be an issue with my account. I seem to have a valid and active Pro subscription, but when I log in to my account, I can’t download any extension plugins (“You do not have permission to download this file”), and I only seem to be able to post to the “Presales” Forum.

    Can you help?


    Marcus J Wilson
    #41362 Reply

    Hi Marcus,

    It appears a bug with the license renewal meant that the license expired.

    I’m going to re-issue you the license keys and send the new ones over to you.

    Stephen Harris
    #41451 Reply

    Hi Stephen,

    same issue here any update on that?

    Best regards,

    Valentin Wittich
    #41454 Reply

    Hi Valentin,

    I’ve just e-mailed you with a new set of licenses

    Stephen Harris
    #41470 Reply

    Perfect, thanks!

    Valentin Wittich
Viewing 5 posts - 1 through 5 (of 5 total)
Reply To: Problem with my account
Your information:

To create code blocks or other preformatted text, indent by four spaces:

    This will be displayed in a monospaced font. The first four 
    spaces will be stripped off, but all other whitespace
    will be preserved.
    Markdown is turned off in code blocks:
     [This is not a link](

To create not a block, but an inline code span, use backticks:

Here is some inline `code`.

For more help see

<a href="" title="" rel=""> <blockquote cite=""> <code> <pre> <em> <strong> <del datetime=""> <ul> <ol start=""> <li> <img src="" border="" alt="" height="" width=""> <p style=""> <span style="">