posterboard only shows 'loading' and no events

WordPress Event Management, Calendars & Registration Forums General Question posterboard only shows 'loading' and no events

This topic contains 4 replies, has 2 voices, and was last updated by  Sharon McErlane 8 years, 4 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #24951

    Hi ,

    On our website ‘netoflight.org’ , we have been using posterboard for a couple of months now. However since a few weeks , it doesn’t show the events on our main page where the posterboard shortcode has been entered into a widget.
    It works fine in google chrome, but doesnt in IE11 and safari on iphone.

    This is the code used:

    <

    div id=”events” style=”width:80%;margin:auto;padding-top:85px;”>

    <

    div class=”section-title-wrapper” style=”margin-bottom:0px;”>

    <h2 class=”main-title”>Events</h2>

    [event_board showpastevents=”false” ]

    However I have also tried simply using [event_board] and it doesn’t make any difference….

    Calling the same code from a ‘page’ works fine…

    can you please help ?
    WP 4.6.1
    event-organiser-pro 1.11.8
    posterboard 3.0.1

    thx

    Sharon McErlane
    #24952

    Are you getting any javascript errors in the browser console on IE?

    Stephen Harris
    #24953

    yes, but don’t know if they are related…

    CSS3117: @font-face failed cross-origin request. Resource access is restricted.
    fontawesome-webfont.eot

    CSS3117: @font-face failed cross-origin request. Resource access is restricted.
    fontawesome-webfont.woff
    CSS3117: @font-face failed cross-origin request. Resource access is restricted.
    fontawesome-webfont.ttf

    SEC7120: Origin http://netoflight.org not found in Access-Control-Allow-Origin header.
    netoflight.org

    SCRIPT7002: XMLHttpRequest: Network Error 0x80070005, Access is denied.
    netoflight.org

    Sharon McErlane
    #24959

    Thanks Sharon,

    Yes, I think it is. From what I can see the front-facing part of the site is http://netoflight.org but the admin URL is http://www.netoflight.org. Now, your server is configured only to allow requests from the same origin (domain) – and for that purpose, http://www.netoflight.org and http://netoflight.org should be considered different domains.

    You’ll either need to loosen that policy, or you’ve probably got two different URLs in your Settings > General (one for the ‘home’ url and ‘site’ url’) – which differ by the www.. Updating them so they’re consistent should fix the issue.

    As an aside, whether browsers implement the cross-domain policy depends on the version, and the user preferences. I used IE11, and I got warnings, but I still got the content (it must have been configured to allow cross-domain requests).

    Stephen Harris
    #24960

    Hi Stephen,

    Yes, I have changed the site address to ‘netoflight.org’ now and that seems to solve the issue.

    However it made me realize that we might have another issue with the other URL pointing to this same website. http://www.grandmothersspeak.com and grandmothersspeak.com .
    When using those, I still have the same issue and in all browsers this time…

    Any tips on how I can support these additional URLs ?

    Thanks

    Sharon McErlane
Viewing 5 posts - 1 through 5 (of 5 total)
To enable me to focus on Pro customers, only users who have a valid license for the Pro add-on may post new topics or replies in this forum. If you have a valid license, please log-in or register an account using the e-mail address you purchased the license with. If you don't you can purchase one here. Or there's always the WordPress repository forum.