Paid up but licence key invalid

This topic contains 2 replies, has 2 voices, and was last updated by  Michael Docker 11 months, 2 weeks ago.

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  • #42691 Reply

    This happened to me last year and it’s happened again now. I’ve paid my renewal fee but in my Settings it says my license key is invalid.

    Michael Docker
    #42702 Reply

    Hi Michael,

    I can see license key ending HQL was extended until March 2024. Is that the key you are using?

    If it is, try changing the key on your site and then renter the key. That should clear the cache and it’ll recheck the key.

    Stephen Harris
    #42704 Reply

    That did it.

    Michael Docker
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Reply To: Paid up but licence key invalid
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