Offline payment option gives error 'You do not have permission'?

WordPress Event Management, Calendars & Registration Forums Report A Bug Offline payment option gives error 'You do not have permission'?

This topic contains 1 reply, has 2 voices, and was last updated by  Stephen Harris 3 years, 11 months ago.

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  • #37982

    I have a client using the plugin and a user has complained they cannot select an offline payment?

    What would cause this?

    Tom Beavan
    #37983

    Hi Tom,

    Then offline payment endpoint will return that if the user does not have permission to ‘view the booking’.

    A user should be able to view the booking, if any of these apply:

    1. if they were logged-in while making the booking and are currently logged-in
    2. if they are the event owner and have permission to manage bookings
    3. if they have a cookie which identifies them as the booking owner (cookie is stored in $_COOKIE['eopBookingSession'] after making the booking.

    The user should generally fall into (1) or (3). Are they logged-in/out while making the booking.

    If logged-out, its worth checking the cookie is stored correctly and sent to the server. I’ll do some checks on a test site, but if you need any help debugging this then please get in touch via https://wp-event-organiser.com/contact/ with FTP/SSH credentials.

    Stephen Harris
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