Nothing happens when clicking pay

WordPress Event Management, Calendars & Registration › Forums › Report A Bug › Nothing happens when clicking pay

This topic contains 5 replies, has 2 voices, and was last updated by  Erik Engstrand 2 years, 1 month ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • October 20, 2022 at 2:30 pm #41901

    After having used the plugin with pro and stripe for years. Suddenly it stopped working 18/10.

    • Fill in all fields in a booking
    • Select a ticket
    • Click pay

    After that the loading thing next to the button flashes but nothing more happens.
    What should happen is that new content should show up under the button. For us it used to be a selection between offline payment and Stripe.

    Erik Engstrand
    October 20, 2022 at 2:51 pm #41902

    Here is a form where we have this problem: https://www.skatastrippeln.se/event/skatastrippeln-2022/

    Erik Engstrand
    October 20, 2022 at 6:59 pm #41903

    One clue here is that it stopped working after WordPress updated itself to 5.3.14.

    Erik Engstrand
    October 20, 2022 at 7:18 pm #41904

    I can confirm that after downgrading wordpress to 5.3.13 it works again.

    There are though a bunch of security updates in 5.3.14 so it would be nice to be able to do that upgrade.

    Erik Engstrand
    October 21, 2022 at 9:09 pm #41914

    Hi Erik,

    I’ve not tested with 5.3.14, but I have tested with 6.0.3 which includes the same changes (https://github.com/WordPress/WordPress/compare/5.3.13…5.3.14) and I haven’t been able to replicate this issue.

    The issue you describe suggests its a JavaScript error. When you click pay do you see any errors in your browser console? In the ‘network’ tab of the browser console do you see a POST request to /wp-json/eventorg/v1/booking? What is the HTTP status and the body of the response?

    Stephen Harris
    October 24, 2022 at 7:45 am #41933

    Hello

    I have now downgraded to 5.3.13 so I don’t have any easy way to test this again on 5.3.14.

    When I did last week I could see a request that returned 200 after clicking on the Pay button. I don’t have more details.
    I couldn’t see any errors in the debugger.

    Erik Engstrand
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Viewing 6 posts - 1 through 6 (of 6 total)
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