No Booking form

WordPress Event Management, Calendars & Registration › Forums › General Question › No Booking form

This topic contains 9 replies, has 2 voices, and was last updated by  Stephen Harris 10 years, 4 months ago.

Viewing 10 posts - 1 through 10 (of 10 total)
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  • October 17, 2014 at 2:05 am #13050

    Hi I purchased the pro and my bookings are not showing up. I also got an extension to Stripe. How come i can not see the booking section.

    https://ecquickbookstraining.com/event/introduction-to-quickbooks/

    Elizabeth Callejas
    October 17, 2014 at 9:26 am #13053

    Hi Elizabeth,

    I noticed the event details weren’t appearing on the page either – was this something you disabled, or has it never appeared? I ask because the booking form is inserted into the page in a similar way, so if both are not working then it points to a plug-in/theme conflict rather something related to the booking from in particular. You may want to temporarily disable themes/plug-ins to check this – and if so, I’ll take a look to see what the root cause of the conflict is.

    If the event details are something you have removed, then you may want to check that you have created tickets for the event’s dates with quantity 1 or higher. If you haven’t set up a payment gateway, but have non-free events, then the form won’t appear then either, but admins should see an error message on the event’s page if this is why the booking form isn’t appearing.

    Stephen Harris
    October 17, 2014 at 4:54 pm #13067

    I have set up tickets with a price and the payment gateway. I will disable my other plugins and let you know if it works

    Elizabeth Callejas
    October 17, 2014 at 5:22 pm #13068

    it looks like it is my membership plugin. I am using paid membership pro.

    Elizabeth Callejas
    October 17, 2014 at 5:26 pm #13069

    Hi Elizabeth, thanks for letting me know. Are you using this one? Or the paid version?

    Stephen Harris
    October 17, 2014 at 5:41 pm #13070

    i paid for the event organiser and the stripe plugin add on.

    Elizabeth Callejas
    October 17, 2014 at 5:43 pm #13071

    yes that is the one i used Paid membership pro

    Elizabeth Callejas
    October 17, 2014 at 5:45 pm #13072

    their plugin is free. the support is not.

    Elizabeth Callejas
    October 17, 2014 at 5:47 pm #13073

    Great, just needed to know if “Paid Membership Pro” plug-in hosted on WordPress.org was the one you were using. I’ll take a look to see what’s happening.

    Stephen Harris
    October 17, 2014 at 5:47 pm #13074

    Great, just needed to know if “Paid Membership Pro” plug-in hosted on WordPress.org was the one you were using. I’ll take a look to see what’s happening.

    Stephen Harris
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