New ticket type does not appear in event booking page

WordPress Event Management, Calendars & Registration › Forums › General Question › New ticket type does not appear in event booking page

This topic contains 2 replies, has 2 voices, and was last updated by  Stephen Harris 7 years, 9 months ago.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • April 29, 2017 at 10:06 pm #27208

    hello Stephen,
    I added a new ticket type to my event but it does not appear in the list of available tickets of the event. Start of selling date is 07-04-2017 and end date is 27-05-2017. Price is €1.00 Ticket name is “Donatie werk Petra Dekker India”. Nr of seats 999
    One booking has already been made for the single day event before I added the new ticket.

    Jos den Hollander
    May 1, 2017 at 8:31 am #27215

    it is solved, since this was a single date event, I had to re-add all tickets again.

    Jos den Hollander
    May 1, 2017 at 2:24 pm #27220

    Hi Jos,

    You shouldn’t need to re-add the existing tickets. If the event date has changed you will need to update them (if ‘selling by date’) as the tickets will be linked the original date(s).

    Stephen Harris
  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
To enable me to focus on Pro customers, only users who have a valid license for the Pro add-on may post new topics or replies in this forum. If you have a valid license, please log-in or register an account using the e-mail address you purchased the license with. If you don't you can purchase one here. Or there's always the WordPress repository forum.