Multiple registration when clicking book button
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Hi,
I don’t know if this is to be considered a bug, but I’ve got a client whose users are apparently clicking the book button an excessive amount of times, resulting in multiple registrations on the same user.
I haven’t been able to ask directly, but trying to click the button many times results in multiple registrations when testing. Is there something you can do to prevent this, or is it just a user error? Thanks.Per Soderlind
Hi Per,
Are you as to link to the site in question? The book button should be disabled once clicked (and a ‘waiting’ animation appears).
There maybe a JavaScript error on the site preventing this from functioning.
Stephen Harris
Hello Stephen,
Thanks for getting back to me. This is a testsite:
http://nettsteder.regjeringen.no/kjapptest/events/event/bookingtest/Clicking the button multiple times results in many registrations.
Our site uses a MU setup.
Hi Per,
Thanks for the link. I’ve looked into this, and there is a bug in that the submit button is not being disabled as intended. I shall release an update shortly.