License is invalid

This topic contains 1 reply, has 2 voices, and was last updated by  Stephen Harris 2 months, 1 week ago.

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  • #27749

    Hello,

    after migrating from test to live system our EO Pro license key is now labeled as “invalid”, though we removed the pro plugin from the test system.

    Could you clear the license to ensure EO Pro is working on the live system?

    Greetings,

    ‘Marcel.

    Marcel Huppert
    #27806

    Hi Marcel,

    I’ve done that for you. It is now also possible to do this yourself via your account (Licenses tab). You will need to ensure the license key is removed from the staging/development site first to prevent it re-registering use of the key.

    Stephen Harris
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To enable me to focus on Pro customers, only users who have a valid license for the Pro add-on may post new topics or replies in this forum. If you have a valid license, please log-in or register an account using the e-mail address you purchased the license with. If you don't you can purchase one here. Or there's always the WordPress repository forum.