JS error: occurrence is undefined

WordPress Event Management, Calendars & Registration › Forums › Report A Bug › JS error: occurrence is undefined

This topic contains 2 replies, has 2 voices, and was last updated by  Michael Bresnan 3 years, 1 month ago.

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  • March 15, 2021 at 2:15 pm #39406

    This recurring event ended last month, then we extended its occurrences to the end of this year (2021). Now all occurrences are showing up as SOLD OUT. I see the js error in my Firefox dev tools, but I’ve no idea how to fix it.

    see here: https://d.pr/i/pMUoZ6

    Can you please help? It’s urgent, of course, as no one can book for this event right now.

    Michael Bresnan
    March 16, 2021 at 1:43 pm #39416

    Hi Michael,

    I’ve not had chance to verify this, but its probable that this is caused by the tickets not being assigned to the new dates.

    Edit the event, and edit each of the tickets, and click “select all” under the calendar. Update the events.

    This will assign the tickets to the new dates and it should then become bookable again.

    Stephen Harris
    March 16, 2021 at 5:41 pm #39419

    Perfect! Thank you so much!!

    Michael Bresnan
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