Importing Events from OLD site to NEW

WordPress Event Management, Calendars & Registration › Forums › General Question › Importing Events from OLD site to NEW

This topic contains 5 replies, has 2 voices, and was last updated by  Stephen Harris 5 years, 6 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • June 19, 2019 at 6:39 pm #35346

    We built a new site and have been using this plugin. We have a lot of events, about 233 a year. I need to import my events from the old site to the new site. However, when I do, every event shows booked. How do I get my information from my old site to match and function on the new one? Data does not seem to cross over well. Can you tell me the best way to do this? I’m not sure if the bookings or the tickets are what is messing this up. Thank you in advance!

    Peter Nystrom
    June 19, 2019 at 7:55 pm #35347

    Also, the old version used to show the number of tickets still available, the new version does not show this.

    Is the only option I have to have people purchase tickets individually by making, let’s say 120 seats available I would need to make 120 separate tickets?

    Peter Nystrom
    June 20, 2019 at 3:03 pm #35350

    REALLY need an answer to this issue.

    Peter Nystrom
    June 20, 2019 at 11:23 pm #35354

    Hi Peter,

    The plug-in doesn’t provide a means to migrate data from one site to another. In order to to do this via a database tool such mysqldump..

    You would need to extract post types of event and eo_booking from wp_posts as well as the eo_booking_tickets and eo_booking_ticketmeta tables.

    You may well have imported the event and eo_booking rows (if you can see your events and bookings, that is the case). So it might be sufficient to ensure you migrate eo_booking_tickets and eo_booking_ticketmeta as well. This assumes that your event and booking IDs did not change when you migrated them.

    Stephen Harris
    June 21, 2019 at 12:32 am #35357

    Are you available for hire to help with getting this fixed? I’ve been working on this events calendar for over four weeks. I’ve been trying to get this to function the way the OLD version did. We do a lot of events and have a lot of time and training of employees into this plugin to be having this many issues. I get this is probably just a hobby for you and not a main source of income. However, we’re a large organization that has become unknowingly dependent on a not-so supported plugin. I’m really trying to be respectful here, and am growing increasingly frustrated at the slow response. It took you over two weeks just to tell me that we needed to buy the plugin again. I would have done that instantly had I known. Please let me know how we could get this working, correctly. I do thank you for your time.

    Peter Nystrom
    June 21, 2019 at 8:34 am #35359

    I’ve just sent you an email about this asking for more details. Based on that I’ll be able to advise the best way forward.

    Stephen Harris
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Viewing 6 posts - 1 through 6 (of 6 total)
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