How to add a ticket-type which is free , only to be seen/used by specific people

[Sharon McErlane]

Hi ,

How I can I set up ticket types to be used for ‘volunteer staff members and people who receive a scholarship(free or various discounts).

I don’t want these tickets to be visible on the general booking page, but only to those who receive information about them.

Is there a way to do this ?

Thanks

[Stephen Harris]

Hi Sharon,

There’s no feature to implement this, but with a few lines of code and a few changes to the booking form template, it’s certainly feasible to achieve this.

How does your website recognise a user who is a volunteer or staff member or holds a scholarship?

Alternatively you could use the discount code add on to create a (100%?) discount for the booking and distribute that code only to the users you intend to receive them (however, there is nothing stopping them passing that discount code on…).

[Sharon McErlane]

Hi Stephen,

Thanks for your response.

Those people would in the past receive a special link to the booking system allowing them to book the ‘special’ ticket type, which wasn’t visible on the normal booking form.

Are you suggesting to modify the form code to ie. exclude the special ticket types ?
But how would we then add the booking information for those people ?

[Stephen Harris]

Hi Sharon,

Are you suggesting to modify the form code to ie. exclude the special
ticket types ? But how would we then add the booking information for
those people ?

Yes – if the user shouldn’t be able to book the special ticket types.

Event Organiser has only one booking form per event – so the previous strategy of giving users a link that takes them to a different booking form wont work here. What you could do is append a random ‘token’ to the URL (e.g. yoursite.com/events/event/an-event?token=...) and then modify the booking form to hide the special ticket types if that token is present and valid.

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