Export Tickets

This topic contains 2 replies, has 2 voices, and was last updated by  Marciel Bartzik 6 years, 9 months ago.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #30500

    Hi,

    is it possible to set a global option for what character is used as separator on export tickets? CSV is broken for german users if we don’t use ; as cell separator and as text delimiter.

    • This topic was modified 6 years, 9 months ago by  Marciel Bartzik.
    Marciel Bartzik
    #30520

    Hi Marciel,

    It’s not possible to change the default setting, but you can configure each export to use the desired delimiter and text delimiter.

    In what way is it broken for German users? Provided the importing application is configured in the same way as the CSV is exported it should work fine.

    Stephen Harris
    #30537

    Hi Stephen,

    I tried to open the file in MS Excel. For German users Excel has ; as standard delimiter. Otherwise Excel shows all cells as one cell.

    German Users have to set up another format on each time opening a csv export file.

    Can you tell me how to configure the export, please? I didn‘t find anything about this in the documentation.

    Thanks!

    Marciel Bartzik
Viewing 3 posts - 1 through 3 (of 3 total)
To enable me to focus on Pro customers, only users who have a valid license for the Pro add-on may post new topics or replies in this forum. If you have a valid license, please log-in or register an account using the e-mail address you purchased the license with. If you don't you can purchase one here. Or there's always the WordPress repository forum.