Error message when trying to book a ticket

WordPress Event Management, Calendars & Registration Forums General Question Error message when trying to book a ticket

This topic contains 4 replies, has 2 voices, and was last updated by  Stephen Harris 8 years, 11 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #22166

    I just installed your plugin, but after I’ve set it up (e.g. ticket spaces and selling start/end ) I always get the error message “Die Tickets, die Sie ausgewählt haben, sind leider nicht mehr verfügbar.–>
    “The tickets you’ve selected aren’t available anymore”.

    Any idea what’s causing this message?

    Patrick Merck
    #22168

    This message would appear if a selected ticket is no longer one sale (outside of the sale period). Specifically if occurs if there a ticket found in the booking which is not present in:

    $tickets_on_sale = eo_get_event_tickets_on_sale( $event_id, $occurrence_id );
    

    Have you specified a sale period for the ticket(s)? (You don’t need to). Are you selling by date or by series?

    Stephen Harris
    #22170

    Thank you Stephen,

    There are 50 tickets available (no sale period) Selling by date

    Still not working: http://neu.gesundes-kinzigtal.de/angebot/angebot/qi-gong/

    Sry, but what do you mean with$tickets_on_sale = eo_get_event_tickets_on_sale( $event_id, $occurrence_id );
    ?

    • This reply was modified 8 years, 11 months ago by  Patrick Merck.
    Patrick Merck
    #22199

    Any idea?

    Patrick Merck
    #22219

    Bastian,

    I’ve just sent you an e-mail regarding this.

    Stephen Harris
Viewing 5 posts - 1 through 5 (of 5 total)
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