Error message when trying to book a ticket

[Patrick Merck]

I just installed your plugin, but after I’ve set it up (e.g. ticket spaces and selling start/end ) I always get the error message “Die Tickets, die Sie ausgewählt haben, sind leider nicht mehr verfügbar.–>
“The tickets you’ve selected aren’t available anymore”.

Any idea what’s causing this message?

[Stephen Harris]

This message would appear if a selected ticket is no longer one sale (outside of the sale period). Specifically if occurs if there a ticket found in the booking which is not present in:

$tickets_on_sale = eo_get_event_tickets_on_sale( $event_id, $occurrence_id );

Have you specified a sale period for the ticket(s)? (You don’t need to). Are you selling by date or by series?

[Patrick Merck]

Thank you Stephen,

There are 50 tickets available (no sale period) Selling by date

Still not working: http://neu.gesundes-kinzigtal.de/angebot/angebot/qi-gong/

Sry, but what do you mean with$tickets_on_sale = eo_get_event_tickets_on_sale( $event_id, $occurrence_id );
?

• This reply was modified 8 years, 11 months ago by  Patrick Merck.

[Patrick Merck]

Any idea?

[Stephen Harris]

Bastian,

I’ve just sent you an e-mail regarding this.

[Author]

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