Discount Codes Addon

This topic contains 6 replies, has 3 voices, and was last updated by  Stephen Harris 1 month, 2 weeks ago.

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #37960

    Hello,

    we recently purchased a new PRO license but found that even after having all the Plugins enabled, there is no field to enter our license code for the Discount Codes Plugin. We tried re-installing/updating the entire Event Organiser Plugin Collection, but the result remains the same. All the other licenses however work fine.

    As you can see here, we are missing the relevant field: https://imgur.com/a/1ho4WGL. On our account page here, it says that the license is activated.

    Thank you for having a look!

    André Vasanne
    #37978

    Hi André what version of Event Organiser / Pro / Discount codes are you using?

    Stephen Harris
    #37985

    Hi Stephen,

    the versions should all be the latest ones, we re-downloaded all of them from the account section.

    https://imgur.com/a/hmpTm1Z

    It is really strange because at first the new license was not accepted , then after some updates the field disappeared. We tried switching off and on every Plugin etc, but the result remained the same.

    André Vasanne
    #38014

    Hello!

    Any update on this? We tried re-installing everything, but as soon as we have the latest version active, the discount code license field is no longer available.

    André Vasanne
    #38024

    Hi André,

    I’ve not been able to reproduce this. I’ll be in touch via email to debug this further.

    Stephen Harris
    #38207

    Discount codes also disappeared for me.

    Also, letting you know again that the renewal screen only charged me for the Stripe gateway even through all licenses were updated.

    Steven Sweeting
    #38233

    I was eventually able to replicate this issue, and it should be fixed in the 2.0.1 updated.

    Steven – thanks for reporting that, I’m looking into it 🙂

    Stephen Harris
Viewing 7 posts - 1 through 7 (of 7 total)
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