Development / Proof / Live – Activation Key

[Jump Team]

Hi Stephen,

I could’ve sworn I’d seen this topic elsewhere but I cannot seem to find it.

We just purchased the pro license (Personal) for a multi-site and are having some trouble with the activation key on Proof.

Development version is local.dev/client
Proof is at http://client.staging.our-site.com
Live has not been pushed yet.

I thought I remember seeing that activation keys were available across dev/live and we’re hesitant to simply request a key-domain reset because we will be continuing development for some time after the site goes live.

Thanks!

[Stephen Harris]

Hi,

It’s not generally possible to allow a 1-site license key to be used across development/staging/live sites, as development/staging sites can’t always be recognised as such. That said, they certainly not considered separate sites.

Usually, when working with development & staging sites, you will only ever be updating plug-ins on the development site, and pushing changes to the staging site and then live site. So its recommended to use the key on the development sites – the plug-in will still function on the the staging/live sites.

[Jump Team]

Stephen,

Apologies for the very-late reply.

Is it possible to reset the key from your end?

We had a minor delay in development, and the site is now live. Both the staging/production site say that the key we purchased earlier this year are invalid. I have removed the key from the staging site. staging.diosohio.ribbitt.com

And enabled it on the production site diosohio.org

Somehow our setups got out of whack. Thank you for your assistance.

[Stephen Harris]

Cleared for you 🙂

[Jump Team]

THANKS!!!

And thank your for removing the key from the comment!

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