Cannot renew license

WordPress Event Management, Calendars & Registration › Forums › Report A Bug › Cannot renew license

This topic contains 2 replies, has 2 voices, and was last updated by  John King 6 years, 7 months ago.

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  • April 6, 2018 at 6:21 pm #30389

    Hi,
    Tried twice on different days this week to renew my license and after I try to pay with Paypal I get redirected back to https://wp-event-organiser.com/checkout/?payment-mode with this error message:
    Error: Buyer cannot pay. Transaction rejected, please contact the buyer.

    My paypal account is in good standings and working correctly. Thoughts?

    Thanks,
    John

    John King
    April 9, 2018 at 11:49 pm #30403

    Hi John,

    This looks like this error. It seems your PayPal linked credit card is unable to pay for the purchase through PayPal. You may want to try another card or try to pay via your PayPal account funds.

    Stephen Harris
    April 12, 2018 at 7:12 pm #30422

    Hi,
    Thanks for the reply. I was attempting the renewal with Paypal and automatic transfer from my bank account. That wasn’t working but when I selected to pay with the credit card on file that worked.

    John

    John King
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Viewing 3 posts - 1 through 3 (of 3 total)
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