Bookings Remain in Pending Mode

This topic contains 3 replies, has 3 voices, and was last updated by  Stephen Harris 10 years, 6 months ago.

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  • #8940

    Hi,
    All my bookings are remaining in PENDING mode even after I have verified that they have processed with PayPal.
    I am using paypal in my Gravity Forms and have IPN activated but with the gravity forms url.
    Can you please advise as to how I can get my Bookings to automatically go from Pending to Confirmed once payment is received?
    If I need to have a unique URL in the IPN in PayPal, please let me know what it is and I can use Zapier to add multiple IPN addresses.
    Website is http://www.lwvoc.org

    helize vivier
    #8943

    Hi Helize,

    You shouldn’t need to set the IPN url in PayPal as it is set dynamically by the plug-in. Are you using 1.5.1? – that update ensures the IPN url has a trailing slash after the domain: previously it was discovered that not having a trailing slash was resulting in no IPN messages being received.

    The first thing to do is to put your site into debug mode (http://codex.wordpress.org/WP_DEBUG) and then perform a test booking. When in debug mode the plug-in’s IPN handler will write to the error logs (with 1.5.0+). I’ll be in touch via e-mail, but if you can provide those error logs that will be help determine what is not working, and then address that.

    Stephen Harris
    #10652

    i may have the same issue .. i have a lot of bookings as pending.. also using gravity on other pages..

    wolf wolf
    #10657

    Hi,

    As above are you able to get hold of the error logs? (Feel free to get in touch via this form).

    Stephen Harris
Viewing 4 posts - 1 through 4 (of 4 total)
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