Booking zero-value tickets—tickets selector doesn't appear

WordPress Event Management, Calendars & Registration › Forums › Report A Bug › Booking zero-value tickets—tickets selector doesn't appear

This topic contains 1 reply, has 2 voices, and was last updated by  Stephen Harris 10 years, 5 months ago.

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  • December 4, 2013 at 8:48 pm #8487

    Hi Stephen,

    Possible bug here, though it might also be a configuration problem.

    I’m using ‘simple booking mode’. When I then try to book a ticket, I’m being asked to ‘select a ticket’—but the ticket selection interface isn’t available because I’ve enabled simple booking mode.

    Any ideas?

    Thanks,

    Andrew

    Andrew Shankie
    December 5, 2013 at 9:24 am #8488

    Hi Andrew,

    Doesn’t sound like a configuration error: if SBM is enabled and there is exactly one ticket available the ticket selection will be hidden and the available ticket selected with quantity one. But I’ve not been able to replicate the bug either. Are you able to provide a link to the site in question (if privacy is required/desired feel free to use the contact form).

    Have you added any custom code to the site – I ask because the forum did contain a buggy code-snippet (since corrected), which caused issues with booking validations.

    Stephen Harris
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