Search Results for 'booking form'

[Stephen Harris]

Hi Per,

I think the problem is that you’re caching http requests for the page the booking form is on. Under HTTPS here are the response headers:

Connection:keep-alive
Content-Encoding:gzip
Content-Type:text/html; charset=UTF-8
Date:Thu, 04 Feb 2016 20:16:05 GMT
Link:<https://nettsteder.regjeringen.no/kjapptest/wp-json/>; rel="https://api.w.org/"
Link:<https://nettsteder.regjeringen.no/kjapptest/?p=379>; rel=shortlink
Server:nginx
Transfer-Encoding:chunked
Vary:Accept-Encoding
X-Powered-By:PHP/5.4.16

and under HTTP:

Accept-Ranges:bytes
Age:20
Connection:keep-alive
Content-Encoding:gzip
Content-Length:6217
Content-Type:text/html; charset=UTF-8
Date:Thu, 04 Feb 2016 20:11:03 GMT
Link:<http://nettsteder.regjeringen.no/kjapptest/?p=379>; rel=shortlink
Link:<http://nettsteder.regjeringen.no/kjapptest/wp-json/>; rel="https://api.w.org/"
Server:nginx
Via:1.1 varnish
X-Cacheable:YES
X-Powered-By:PHP/5.4.16
X-Req-Host:nettsteder.regjeringen.no
X-Req-URL:/kjapptest/events/event/bookingtest/
X-Req-URL-Base:/kjapptest/events/event/bookingtest/
X-Varnish:1117260972 1117260903

So the form is submitted, but no data is processed because instead a cached copy of the booking form is served. This tallies with what you’ve previously said because you wouldn’t (hopefully) be caching pages for logged-in users which is why it works when the user is logged-in.

You will need to exclude event pages (or any page with a booking form) from the cache.

Incidentally while the booking form did’t process on http when logged-out, I didn’t get a ‘white screen’. So as far as I can tell there is no server-level error.

I’m having an issue with the booking form on my Pro license.

The booking form was showing up earlier today, and now it’s disappeared.

Here is the link to view the page where it should show up:

http://igniteyourcampus.com/events/event/ignite-retreat-spring-2016/

Can you help me figure out what is wrong?

[Per Soderlind]

This is a HAR of the send process
https://www.dropbox.com/s/ooqbpbvj8az8034/nettsteder.regjeringen.no.har?dl=0

Other than that, this is registered in console:

Object {label: “Name”, label_fname: “First Name”, label_lname: “Last Name”, lname: true, required: true…}field_name: “name”id: “name”label: “Name”label_fname: “First Name”label_lname: “Last Name”lname: truelname_required: falsename: “Name”placeholder: “”position: 0required: truetype: “name”proto: Object
Object {label: “Email”, placeholder: “john@example.com”, type: “email”, field_name: “email”, required: true…}
Object {use_select: false, simple_mode: 1, type: “ticketpicker”, required: 1, position: 2…}
Object {type: “gateway”, required: 1, label: “Select a payment gateway”, position: 3, name: “Gateway picker”…}
Object {type: “button”, required: 1, label: “Book”, position: 4, name: “Submit button”…}
Object {field_id: “eo-booking-occurrence-id”, disabled: false, class: “”, value: “7”, id: “occurrence_id”…}
Object {field_id: “eo-ticket-instances”, id: “ticket-instances”, type: “hidden”, name: “Hidden”}
Object {value: 379, id: “event_id”, type: “hidden”, name: “Hidden”}
Object {value: 379, id: “page_id”, type: “hidden”, name: “Hidden”}
Object {field_name: “action”, value: “eventorganiser-submit-form”, id: “action”, type: “hidden”, name: “Hidden”}
Object {field_name: “eventorganiser-form-id”, field_id: “eventorganiser-form-id-3”, value: “3”, id: “form_id”, type: “hidden”…}

Hi When I´m logged in and submit a form I´m redirected to this page: http://svenskamorenoinstitutet.se/events/event/introduktion-till-psykodrama/?booking-confirmation=offline#eo-bookings and this works fine.

When I´m not logged in and submit a form I´m redirected to this page:http://svenskamorenoinstitutet.se/events/event/introduktion-till-psykodrama/#eo-bookings.
And this just turn up blank. And there is no verification email sent to my address either.

This is a new problem for me. Is it because or 3.0?

/Urban Norlander

[Alan Caplan]

Nevermind! I think I figured it out in this thread: http://wp-event-organiser.com/forums/topic/email-notification-by-event-or-booking-form/

[Greg Allen]

Hi Stephen,

Thanks for the quick reply, however I would like to export the booking form I have design into another site.

Under the tab “Booking Form”, the link/button “Export Form” did not work?

Regards
Greg

[Greg Allen]

Hi Stephen,

Before the minor patch I noticed the export booking form button was not working, I check on the forums and seen this posted.

So I waiting for the minor patch, which I upgrade yesterday.

However the export booking form button/link is still not working, when press the link is http://**********.*./wp-admin/options-general.php?page=event-settings&tab=booking- however it does not work?

Can you help

Regards

Greg

I need to add a picture to my booking form. How can I do that?
I’m requesting a measurement and want to show them a picture of how to do it.

Thanks.

Dear Stephen,

We have installed the PRO upgrade to customize the booking form and obtain payments from our registrants.<br />
Following a message in the Booking form reading: Server Configuration Problem: asp_tags enabled.
we have proceeded to disable asp_tags in our server as suggested.
However, nothing has changed and the Server Configuration Problem message remains.
Do you have any other suggestions on how to make Booking Form available?
Best regards

Silvia
SMC media

I have brought and installed the discount code plugin. I’ve set up my first discount code which is reporting itself ‘active’ I then went to customise my booking from to accept discount codes – but the ‘Advanced Fields’ list is completely empty. Could you advise what the problem my be? Here’s a link to my site http://www.fingerinthepie.com/events/

[Stephen Harris]

Hi James,

This isn’t an altogether ‘neat’ solution as involves duplicating a lot of the code that is used to generate the e-mail for the bookee in order to send the same message (addressed differently) to each ticket holder. But here’s how its done:

You use the eventorganiser_notify_confirmed_booking filter – this was intended so that the handling of booking confirmation e-mails could be over-ridden. In our case, we’re not going to over-ride it, but insert alongside – in short all ticket holders, the bookee and (if enabled) the site admin receive an e-mail.

Inside our callback for that filter we shall retrieve the tickets for a booking, and for each ticket retrieve the email and name of the ticket holder (I’m assuming you’ve followed this article: http://wp-event-organiser.com/blog/tutorial/attendee-questions/). We’ll then replace the name placeholder tags with the name of the ticket holder, before letting eventorganiser_email_template_tags() do the rest of the placeholders. Finally we’ll send an e-mail to the ticket holder.

add_filter( 'eventorganiser_notify_confirmed_booking', function( $send_default_email, $booking_id ) {

    //Get template
    $template = eventorganiser_pro_get_option( 'email_template' );

    // Get email details
    $from_name  = get_bloginfo( 'name' );
    $from_email = eo_get_admin_email( $booking_id );

    //Set message, subject, headers, attachment and template
    $raw_message =  eventorganiser_pro_get_option( 'email_tickets_message' );

    $subject     = apply_filters( 'eventorganiser_booking_confirmed_email_subject', __( 'Thank you for your booking', 'eventorganiserp' ), $booking_id );
    $subject     = wp_specialchars_decode( $subject, ENT_QUOTES );

    $headers = array(
        'from:' . stripslashes_deep( html_entity_decode( $from_name, ENT_COMPAT, 'UTF-8' ) ) . " <$from_email>",
        'reply-to:' . $from_email
    );
    $headers     = apply_filters( 'eventorganiser_booking_confirmed_email_headers', $headers, $booking_id );

    $attachments = apply_filters( 'eventorganiser_booking_confirmed_email_attachments', array(), $booking_id );

    $template    = apply_filters( 'eventorganiser_booking_confirmed_email_template', $template, $booking_id );

    //Now go through each ticket an e-mail the ticket holder    
    $tickets = eo_get_booking_tickets( $booking_id, false );
    foreach( $tickets as $ticket ) {

        // Ticket holder ('attendee') details
        $name       = eo_get_booking_ticket_meta( $ticket->booking_ticket_id, '_eo_booking_meta_attendee-name' );
        $first_name = $name[0];
        $last_name  = $name[1];
        $email      = eo_get_booking_ticket_meta( $ticket->booking_ticket_id, '_eo_booking_meta_attendee-email', true );

        //Replace name tags with name of the ticket holder
        $message = str_replace( array( '%first_name%', '%last_name%', '%display_name%' ), array( $first_name, $last_name, "$first_name $last_name" ), $raw_message );

        //Replace all other placeholders with appropriate information
        $message = eventorganiser_email_template_tags( $message, $booking_id, $template );
        $message = apply_filters( 'eventorganiser_booking_confirmed_email_body', wpautop( $message ), $booking_id );    

        //send!
        eventorganiser_mail( $email, $subject, $message, $headers, $attachments, $template );

    }

    return $send_default_email;
}, 10, 2 );

I hope that helps!

[Stephen Harris]

The above snippet only does the front-end event submission form. For the booking form:

add_filter( 'eventorganiser_booking_form_form_display_notices', function( $notices ) {
    unset( $notices['logged-in']  ); //remove logged-in notice
    return $notices;
} );

Hello all,

I got an annoying problem – it’s impossible to type numbers in the price field of tickets (eo-ticket-input-price class) using the shift key : so, without a numeric keypad, you could only issue free tickets … I’m joking.
I suppose there is a little bit of js code somewhere preventing the input (maybe in booking-form.js ?…)

I don’t know, but it would be great to have a solution, for some people (laptop people for exemple) would certainly find it a hindrance.
Thx!

Hi Stephen

I have a charity client who offers free events. A bookee completes the booking form and the admin receives an email notifying them. They then manually confirm the booking and the bookee receives a confirmation email.

This was working but now bookees are not receiving emails.

I don’t think this is a mail server issue as we’re using WP Mail SMTP and test emails and other site emails work OK. Admins receive confirmations fine.

I’m using a couple of filters to modify emails:

eventorganiser_booking_notification_email -> (sends to two admin email addresses)

eventorganiser_pre_gateway_booking -> (prevents auto confirmation email)

Has there been a change to this behaviour in recent versions? I’m stumped as to why this has stopped working. Unfortunately as admins have been receiving their emails we’re not sure how long this has been happening for, so can’t pin it down to an update.

WPEO is the latest version.