User unable to select more than one ticket if recurring event

WordPress Event Management, Calendars & Registration › Forums › Report A Bug › User unable to select more than one ticket if recurring event

This topic contains 2 replies, has 2 voices, and was last updated by  Bond Nwonye 8 years, 5 months ago.

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  • June 13, 2016 at 6:10 am #23071

    If event is a recurring one, buyer is unable to select more than one ticket in the booking form (bug). The Quantity drop-down selection simply allows a max of one ticket.

    Note that for non-recurring events, buyer is still able to select more than one ticket.

    Bond Nwonye
    June 13, 2016 at 4:52 pm #23075

    Hi Bond,

    That shouldn’t be the case. You can only select tickets from one date, but subject to availability there is no limit by default on the number of tickets you can select.

    By default the ticket selection is an input field, not a drop-down. I can’t recall, but have you customised the ticket picker? If so, the plug-in probably isn’t updating the dropdown when a date is selected because it expects an input field, not dropdown.

    Stephen Harris
    June 14, 2016 at 7:12 am #23090

    Hi Stephen,

    You are indeed correct. This is not a bug. I realized that I had only one available ticket for that particular recurring event; as a result, only one could be offered.

    Bond Nwonye
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