Update not available?

WordPress Event Management, Calendars & Registration › Forums › Report A Bug › Update not available?

This topic contains 1 reply, has 2 voices, and was last updated by  Stephen Harris 9 years, 8 months ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • March 16, 2015 at 9:29 am #15588

    I keep getting errors when trying to update Event Organiser Pro to version 1.9.6 and Event Organiser Front End Submission to version 1.1.5.
    “Update package not available” or whatever the english translation for “Uppdateringspaketet ej tillgängligt.” is.
    What has happened?

    Daniel Roos
    March 16, 2015 at 1:06 pm #15589

    Hi Daniel,

    The site you were using the Pro license on had changed it’s IP address, so you’re probably getting that error because the key is (technically) invalid. I’ve cleared the license key, so it shouldn’t appear as invalid now (although this may take a few hours to filter through).

    Regarding the FES license key – that hasn’t been registered yet, so either you’ve not entered the key or if you have, the site is having trouble communicating with our servers (unlikely, has the error message you’ve seen is the result of a successful response from our servers).

    You can also manually download updates from your account page.

    Stephen Harris
  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
To enable me to focus on Pro customers, only users who have a valid license for the Pro add-on may post new topics or replies in this forum. If you have a valid license, please log-in or register an account using the e-mail address you purchased the license with. If you don't you can purchase one here. Or there's always the WordPress repository forum.