Problem with licence renewal

WordPress Event Management, Calendars & Registration › Forums › Pre Sales Questions › Problem with licence renewal

This topic contains 6 replies, has 2 voices, and was last updated by  Stephen Harris 3 years, 10 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
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  • February 1, 2021 at 10:56 am #39196 Reply

    Hi
    I have already submitted a forum question, as well as contacting you on WordPress. I would be really grateful if someone could get back to me.
    I noticed that the licence number on our Events Pro plugin was no longer valid – I didn’t receive a renewal notice (that I can find anyway) and would have renewed it if I had received something to remind me.
    Please could we renew as of the renewal date (November I think) – we are a voluntary community organisation, so would only be able to do this if we got our renewal discount.
    Please could someone get back to me?
    Many thanks
    Susie

    Susie Brew
    February 2, 2021 at 8:29 pm #39220 Reply

    Hi Susie,

    Sorry, I don’t think you got my reply to your email before Christmas. The reply was sent 23rd December.

    I’ll follow up with you via email, but the discount code I sent you should still be valid.

    Stephen Harris
    February 9, 2021 at 12:16 pm #39237 Reply

    Hi Stephen Thanks for your response – I still can’t find any emails from you – please could you resend?
    redacted Many thanks Susie

    • This reply was modified 3 years, 11 months ago by  Stephen Harris.
    Susie Brew
    February 9, 2021 at 9:28 pm #39241 Reply

    Hi Susie,

    I’ve just resent the discount code. Let me know if you don’t get it.

    Stephen Harris
    February 25, 2021 at 1:24 pm #39303 Reply

    Hi Stephen I have searched everywhere but still can’t see the email you have sent me! Could you re-send please – just checking that it is going to susie.brew@hotmail.co.uk. You can also use susie@visitpewseyvale.co.uk.
    I can’t think where it is going – I have search all mailboxes in all folders, including spam and deleted.
    Many thanks
    Susie

    Susie Brew
    March 21, 2021 at 11:11 am #39454 Reply

    Hi Stephen – just following up on this. I haven’t received the email and am keen to get a valid licence again for this plugin. Please could you let me know what I need to do to get back a licence please? You can try emailing me again – redacted or redacted or redacted – any of those will be ok! I am just not receiving anything you are sending me. Many thanks Susie

    • This reply was modified 3 years, 10 months ago by  Stephen Harris.
    Susie Brew
    March 24, 2021 at 12:44 am #39485 Reply

    I’ll send that now. I’ve removed your emails from your reply so they aren’t picked up by any spambots.

    Stephen Harris
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Reply To: Problem with licence renewal
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