Failed Stripe Payment still creates a booking and take up a space

WordPress Event Management, Calendars & Registration › Forums › Report A Bug › Failed Stripe Payment still creates a booking and take up a space

This topic contains 1 reply, has 2 voices, and was last updated by  Stephen Harris 5 years, 12 months ago.

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  • November 29, 2018 at 4:12 pm #32255

    When a Stripe payment fails it creates and order with a pending status and removes a space from the availability.

    Should it not take up an available space until the booking is confirmed?

    Kind Regards

    Tom Beavan
    November 30, 2018 at 12:47 am #32256

    Hi Tom,

    In the Booking settings tab you can configure pending bookings to not reserve a space. That is largely intended for offline bookings.

    Stephen Harris
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